Throttling/shaping on Spark still a thing?

Forums › Spark New Zealand › Throttling/shaping on Spark still a thing?

tardtasticx

2958 posts

Uber Geek

# 179198 31-Aug-2015 01:37

Hi all,

We've recently started getting our usage metered (we have 2 TiVos and have been on the 150GB plan with spark for years so haven't ever worried about data as it was always unlimited), and we're about to hit our cap half way through the month.

We were looking at moving to the unlimited plan but we've had experience with the last time or 2 spark tried to do unlimited, and it was less than ideal. The lovely team on their online chat said they don't shape traffic, but I've learnt to take their answers with a bit of caution.

Can anyone confirm this is the case before we make the switch? Moving ISPs isn't an option either.
And also, do we get a static IP still included in the charges?

Cheers!
Sam.

Bachelor of Computing Systems (2015)

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Sam, Auckland

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1448 posts

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# 1376771 31-Aug-2015 01:44

7 people support this post

The answer is no - this has been asked many times and answered many times before.

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tardtasticx

2958 posts

Uber Geek

# 1376772 31-Aug-2015 01:46

kawaii: The answer is no - this has been asked many times and answered many times before.

Well the same thing happened last time many years back, everyone said it wasn't but it eventually was. I'd rather not deal with that and it doesn't hurt to ask.

Bachelor of Computing Systems (2015)

quickymart

4564 posts

Uber Geek

# 1376776 31-Aug-2015 05:43

4 people support this post

This was answered as recently as April, in this sticky thread: http://www.geekzone.co.nz/forums.asp?forumid=39&topicid=171109

Jase2985

8754 posts

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Lifetime subscriber

# 1376779 31-Aug-2015 06:02

One person supports this post

i believe a static IP is $10 per month on non qualifying plans

richms

22336 posts

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Subscriber

# 1376819 31-Aug-2015 08:53

Spark unlimited is fine. No performance issues for the people I know that are on it. All able to max their connections out pretty much any time of the day except for wifi in the evening which is where the real choking happens in urban areas.

Richard rich.ms

enfield

175 posts

Master Geek

# 1377955 1-Sep-2015 22:29

looks like spark has started throttling DCC transfers (IRC)

Talkiet

4156 posts

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# 1377956 1-Sep-2015 22:31

4 people support this post

enfield: looks like spark has started throttling DCC transfers (IRC)

I highly encourage you to visit the following link

http://www.geekzone.co.nz/forums.asp?forumid=39&topicid=171109

and come back and report what you find there.

Cheers - N

Please note all comments are the product of my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

andrewNZ

2122 posts

Uber Geek

# 1377962 1-Sep-2015 22:37

3 people support this post

The Spark techs have stated (many, many times) that there is no throttling, shaping, or any other traffic management on unlimited plans.

I imagine they are sick to death of repeating I over and over again, which is probably why they haven't chimed in here.

Edit: Chimed in after all.

Location: Dunedin

Inphinity

2538 posts

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# 1378020 2-Sep-2015 08:06

enfield: looks like spark has started throttling DCC transfers (IRC)

Doesn't look like it to me.

Jase2985

8754 posts

Uber Geek

Lifetime subscriber

# 1378060 2-Sep-2015 09:32

3 people support this post

i like how people seem to default to they must be shaping because my speeds are crap.

could be 10's of other things causing the issues. some of them the user can control, most are outside of your or even sparks control.

tdgeek

17328 posts

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# 1378062 2-Sep-2015 09:35

Jase2985: i believe a static IP is $10 per month on non qualifying plans

$15 incl GST

Jase2985

8754 posts

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Lifetime subscriber

# 1378070 2-Sep-2015 09:43

tdgeek:
Jase2985: i believe a static IP is $10 per month on non qualifying plans

$15 incl GST

:)

and which plans come with them?

marlinz

442 posts

Ultimate Geek

# 1378073 2-Sep-2015 09:45

Jase2985:
tdgeek:
Jase2985: i believe a static IP is $10 per month on non qualifying plans

$15 incl GST

:)

and which plans come with them?

Try checking the Spark web site or try the online chat feature on their web page

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tdgeek

17328 posts

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# 1378077 2-Sep-2015 09:50

Jase2985:
tdgeek:
Jase2985: i believe a static IP is $10 per month on non qualifying plans

$15 incl GST

:)

and which plans come with them?

No plans come with them. They are an option.

All current Residential plans are chargeable. Some grandfathered plans were free, and still are if the user is still on them.
Business plans (except the base Biz Basics 10GB and 30GB) are free

Jase2985

8754 posts

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Lifetime subscriber

# 1378093 2-Sep-2015 10:18

http://www.spark.co.nz/help/internet-data/webservices/what-is-a-static-ip-and-how-do-i-get-one/

reason i asked it the reading of that suggests that there are still plans that come with them

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