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Forums › Spark New Zealand › My Speed Suddenly Got Better

TLD



513 posts

Ultimate Geek
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Topic # 185131 11-Nov-2015 11:23
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I am not sure what is going on here, but I just saw the thread about the new Speed Test servers, so tried it out — as you would.  My VDSL2 connection was giving me 36 and 6 after instal, which gradually came down to 29 and 5 over six months or so.  Now I am suddenly getting 46.5 and 5.8!  I always used Speed Test.

Is this to do with the new speed test servers rather than an actual performance gain, or has something happened to boost our connection?  I am on the Spring Creek Exchange north of Blenheim, and effectively 1k from the cabinet at the top of Hammerichs Road.




Trevor Dennis
Rapaura (near Blenheim)

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  Reply # 1426051 11-Nov-2015 11:23
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.

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  Reply # 1426063 11-Nov-2015 11:25
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Sounds like you have just moved to the 998 bandplan: http://www.geekzone.co.nz/forums.asp?forumid=49&topicid=176892&page_no=24

 
 
 
 


'That VDSL Cat'
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  Reply # 1426076 11-Nov-2015 11:34
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Exactly as above, your line changes are exactly that as seen by moving to 998.




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

TLD



513 posts

Ultimate Geek
+1 received by user: 97


  Reply # 1426213 11-Nov-2015 13:09
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Thanks for that.  It's reassuring to know that there is a reason, so I'll get on with enjoying the wee speed boost.




Trevor Dennis
Rapaura (near Blenheim)

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