Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

43 posts

+1 received by user: 7

Topic # 189130 17-Dec-2015 19:36
Send private message

For the last week I have been trying to change settings for my Fibre landline but keep getting an error saying "Sorry! There was a problem submitting your request. Please try again later." I have tried different settings all do the same and also different browsers.

I have been trying to contact Spark and every time I try ringing them there is a 2 hour wait time with no call-back option. I did get through on Tuesday after a 1 hour 40 minutes call-back to be told I will need to put your call through to someone else and kept ringing and ringing for 45 minutes before I gave up.

Tried emailing them and took me about 20 minutes to find a contact email link that went to another page saying OPPs this page can not be found
Is there anyone here from Spark or Chorus that can fix this for me?

Create new topic
11982 posts

Uber Geek
+1 received by user: 2079


  Reply # 1452634 17-Dec-2015 20:49
Send private message

I suggest Chat, they are there 24/7

43 posts

+1 received by user: 7

  Reply # 1452636 17-Dec-2015 20:52
One person supports this post
Send private message

Already tried that and that was a bad experience.

798 posts

Ultimate Geek
+1 received by user: 662

Spark NZ

  Reply # 1452973 18-Dec-2015 13:21
Send private message

clayton: Already tried that and that was a bad experience.

Please PM me with your account number and what you need to have changed and I will look into it for you. A contact mobile number will be helpful too please :)

The views expressed by me are not necessarily those of my employer Spark NZ Ltd

43 posts

+1 received by user: 7

  Reply # 1453608 19-Dec-2015 18:02
Send private message


Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

IBM leads Call for Code to use cloud, data, AI, blockchain for natural disaster relief
Posted 25-May-2018 14:12

New FUJIFILM X-T100 aims to do better job than smartphones
Posted 24-May-2018 20:17

Stuff takes 100% ownership of Stuff Fibre
Posted 24-May-2018 19:41

Exhibition to showcase digital artwork from across the globe
Posted 23-May-2018 16:44

Auckland tops list of most vulnerable cities in a zombie apocalypse
Posted 23-May-2018 12:52

ASB first bank in New Zealand to step out with Garmin Pay
Posted 23-May-2018 00:10

Umbrellar becomes Microsoft Cloud Solution Provider
Posted 22-May-2018 15:43

Three New Zealand projects shortlisted in IDC Asia Pacific Smart Cities Awards
Posted 22-May-2018 15:14

UpStarters - the New Zealand tech and innovation story
Posted 21-May-2018 09:55

Lightbox updates platform with new streaming options
Posted 17-May-2018 13:09

Norton Core router launches with high-performance, IoT security in New Zealand
Posted 16-May-2018 02:00

D-Link ANZ launches new 4G LTE Dual SIM M2M VPN Router
Posted 15-May-2018 19:30

New Panasonic LUMIX FT7 ideal for outdoor: waterproof, dustproof
Posted 15-May-2018 19:17

Ryanair Goes All-In on AWS
Posted 15-May-2018 19:14

Te Papa and EQC Minecraft Mod shakes up earthquake education
Posted 15-May-2018 19:12

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.