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#195645 28-Apr-2016 09:26
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Just received:

 

 

Spark has announced today it will be giving all of its home broadband customers a huge amount of extra value by shouting them a Lightbox subscription and access to 1GB of free WiFi data every day at over 1000 of WiFi zones, for the entire life their Spark plan.

Spark Home, Mobile & Business CEO, Jason Paris says that while the online TV market is growing at a rapid pace there is still a large proportion of New Zealanders yet to make the inevitable switch to online TV.

“Already, hundreds of thousands of New Zealanders are streaming some of their favourite TV shows legitimately online, using services like Lightbox, right here in New Zealand. However, there is still a large majority of New Zealanders yet to fully experience the huge benefits of an online TV service like Lightbox to watch their favourite shows anywhere and anytime they want to.

“With some of the world’s best TV content now available in our own backyard, it no longer makes sense for our customers to be restricted by traditional TV services that dictate when and what shows they can watch. That’s why today we’re really excited to be widening our customers’ access to Lightbox, making it as easy and affordable as possible for them to take full advantage of the many thousands of hours of ad-free TV that comes with Lightbox.”

Just this month Lightbox released the second season of the Golden Globe nominated, Outlander, and continues to delight viewers with critically acclaimed shows like Suits, Mr Robot and Breaking Bad prequel, Better Call Saul.

Spark says it also makes sense to offer broadband customers free access to the WiFi network, following the fantastic response the company has had to the service by its mobile customers.

“Everyday thousands of our mobile customers tap into our free WiFi zones across the country. Following this success and feedback from customers that their kids in particular love the service, we’re opening up even greater access to the network so customers and their families – regardless of what mobile provider they’re with – can take advantage of 1GB of free WiFi every day.”

Spark says home broadband customers can register up to three devices in a household for free Spark WiFi allowing them to tap into any one of the 1000 Spark WiFi zones located across New Zealand.

Mr Paris says offering existing customers great experiences and even more value was a huge priority.    

“In the last two-years we’ve been unrelenting in offering our customers some awesome new services including discounted movie tickets, pre-sale access to some of the hottest concerts, best seats in the house and for mobile customers’ services like Spotify Premium and Socialiser.

“Today, we’re continuing to say thanks to our customers by giving them two things we know will be truly useful to their lives - Lightbox, to check out some of the best TV shows available whenever they want to, and access to our free Spark WiFi Zones, a service our mobile customers already tell us they love.”

Spark will be contacting all of its home broadband customers directly but customers can also go to spark.co.nz/getmore for information on how to get Lightbox and free Spark WiFi.

 





 

 

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  #1543221 28-Apr-2016 09:34
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About time for the WiFi, to me it made no sense to be a mobile only offer in my books.  When there were still caps (and I mean also years ago in various forms of Telecom WiFi), I kinda thought "It'd be kinda neat if the public WiFi usage could be taken out of your home broadband allowance" - naturally that raises all sorts of billing, device impersonation, etc nightmares.


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  #1543239 28-Apr-2016 10:05
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Now all they need to do is offer a Spotify subscription offer/bundle to broadband customers and I'll never need to leave!


 
 
 
 


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  #1543260 28-Apr-2016 10:30
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I have just tried registering, but as I already had a years free trial in January 2015, that I cancelled, it appears I cannot get a new voucher.

 

Lightbox are following this up for me, while I am currently trying to follow up Spark directly.

 

This is the error I get when I try to get the voucher.

 

Sorry, it looks like you have already redeemed a previous Lightbox voucher for this account. You don't need to do anything - your subscription has automatically been updated

 

I have checked my Lightbox account and there is no voucher applied, and up entering my credit card details, it shows as I am having to pay, not a free account.


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  #1543288 28-Apr-2016 11:34
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rscole86:

 

I have just tried registering, but as I already had a years free trial in January 2015, that I cancelled, it appears I cannot get a new voucher.

 

Lightbox are following this up for me, while I am currently trying to follow up Spark directly.

 

This is the error I get when I try to get the voucher.

 

Sorry, it looks like you have already redeemed a previous Lightbox voucher for this account. You don't need to do anything - your subscription has automatically been updated

 

I have checked my Lightbox account and there is no voucher applied, and up entering my credit card details, it shows as I am having to pay, not a free account.

 

 

 

 

i get the same, as i cancelled last year because of no airplay/apple tv4 it still says i have redeemed a voucher.

 

 


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  #1543291 28-Apr-2016 11:36
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Lightbox are unable to assist, I am waiting on Spark to get back to me as they have had to escalate it to their Lightbox team.


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  #1543304 28-Apr-2016 11:43
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As my initial 12 month offer of Lightbox was about to expire, I just went to the website to re-register but it looks like I've been upgraded automatically.

 

After not bothering with it much when we got it, my family have been quite heavy users over the last six months or so, so this is most welcome. Thanks Spark!




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  #1543315 28-Apr-2016 11:51
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Someone pointed out to me they don't have 021 in the list of phone numbers. When I asked on Twitter their person said "they can sign up by just going to a hotspot and joining :)" without really looking at the form...

 

 

 

 





 

 

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Ultimate Geek


  #1543323 28-Apr-2016 12:07
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For the WiFi, broadband users have to go to the WiFi webpage ahead of time, "authenticate" with their account details (account number etc), to then get a CODE to enter when connecting to the hotspot. This code is valid for three months, after which time you need to revisit the webpage again



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  #1543341 28-Apr-2016 12:26
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freitasm:

 

Someone pointed out to me they don't have 021 in the list of phone numbers. When I asked on Twitter their person said "they can sign up by just going to a hotspot and joining :)" without really looking at the form...

 

 

Spark tells me even naked broadband have a number, listed in the bill - this is the number to use.

 

 





 

 

These links are referral codes

 

Geekzone broadband switch | Eletricity comparison and switch | Hatch investment (NZ$ 10 bonus if NZ$100 deposited within 30 days) | Sharesies | Mighty Ape | Backblaze | Amazon | My technology disclosure 


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  #1543363 28-Apr-2016 13:02
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Yes naked broadband has a number attached to it, however this is not clear on the emailed bill, but is online.

 

On the bill the number is on the rental activity, above the plan type, but there is nothing to say this is a 'phone number'.

 

On the bill the number format is XXX-YYY ZZZZ

 

Online it clearly tells you it is your phone number, and the format is 0XX XYY YZZZZ. Notice there is a leading zero online, that is not shown on your emailed bill.

 

Not sure what it is for VDSL, but UFB the number starts with 016 online, and 166 on the emailed bill.

 

 


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  #1543440 28-Apr-2016 15:06
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This is all great. However has anyone noticed how the free wifi hotspots are being removed, as telecom phone boxes are removed. I used to have a few around my area, but they have since been removed over the last year.


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  #1543450 28-Apr-2016 15:23
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Weird, my naked ufb number started 08




Previously known as psycik

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  #1543481 28-Apr-2016 15:59
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Complained on their Facebook that if you had a trial from them and canceled that you can't get it now that its included because of the lack of active subscription. Will see what happens but not impressed.


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  #1543513 28-Apr-2016 16:44
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i in-putted my credit card details then straight after it asked me for a voucher code which i entered

 

i then went back to remove my credit card details (they dont need them as its a free service) and i couldn't, have emailed them to complain and asked them to remove the details from my profile


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  #1543531 28-Apr-2016 17:23
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davidcole: Weird, my naked ufb number started 08

 

Yes, this is because all naked fibre connections completed prior to October 2015 were provisioned via our old system (ICMS) - so your naked billing ID will be 08-7xx-xxxx.

 

Any naked fibre product ordered or installed after 19 October 2015 using our new order management system (Spark CRM) will have a billing ID 01660xxxxxx. In some of our systems the leading zero is dropped - from either type of billing ID.

 

Hope this helps :)





The views expressed by me are not necessarily those of my employer Chorus NZ Ltd


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