Hi,
I am trying to connect to my home PC from outside of my home network. I have Spark at home. I used to be able to do this over a year ago without any problems but now I cannot. I have all the port forwarding set up (VDSL router -> wireless router -> home PC)
I tried a tracert from my work to my Spark IP and it appears to be timing out of a jetstream node (the IP of which is NOT my home WAN IP)
1 XXX 0.540 ms 0.468 ms 0.440 ms
2 ge-1-1-1-240.core-1.ive.chc.unleash.net.nz (116.90.138.221) 1.436 ms * *
3 * * *
4 ae5-4020.core-0.que.akl.unleash.net.nz (116.90.129.73) 14.800 ms * *
5 * * *
6 * * *
7 tengigabitethernet1-1-0-331.wntnz-rt1.fx.net.nz (202.53.187.30) 29.971 ms 29.991 ms 29.972 ms
8 tengigabitethernet0-2-0-540.wnmur-rt1.fx.net.nz (202.53.187.237) 29.983 ms 29.906 ms 30.100 ms
9 tengige0-0-2-0-317.chrev-rt1.fx.net.nz (202.53.187.46) 29.213 ms 29.368 ms 29.529 ms
10 122-56-224-12.mobile.spark.co.nz (122.56.224.12) 31.172 ms * 122-56-224-12.mobile.spark.co.nz (122.56.224.12) 30.831 ms
11 125-237-160-1.jetstream.xtra.co.nz (125.237.160.1) 34.135 ms 31.568 ms 30.606 ms
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *
I tried contacting Spark and got put through to their "Broadband Expert" (in India?!) who told me that they "do not support port forwarding or VPN so I should contact my IT support"...
This sounds like baloney to me. Does anyone have any advice as to whether this looks like a problem on my end or Spark's end?
Cheers