I have a Google Apps account of which I'm the Super Admin for.
I have 2-step authentication enabled against my account which sends a text message to give me the authorisation code.
Historically, this has always worked without issues. As of last week, I stopped receiving these texts. I'm now 7 days without getting access to the desktop version of my email and Google support say there is another Super Admin on my account and they have to disable it (of which I have no idea who they are or what the credentials would be).
Does anyone know anything about Spark not sending out these codes? Reading notes on the internet and talking to Google they say in 95% of cases it's the phone carrier causing the problems.
I really need access to my work emails, any assistance would be appreciated.