Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

450 posts

Ultimate Geek

# 205836 29-Nov-2016 09:57
Send private message

last night my xtra email accounts on outlook 2013, 2016 and thunderbird on different windows PCs stop working with error internal server error #IS6532 and rejecting passwords etc. I have checked settings etc. I had earlier given permission etc for the coming changes. I can access with webmail and Android  mobile access is ok. Have I missed something?

Create new topic
10 posts

Wannabe Geek

  # 1679290 29-Nov-2016 10:04
Send private message

No - issue is with Spark/Yahoo. It's posted on Sparks status page.

263 posts

Ultimate Geek

  # 1679303 29-Nov-2016 10:29
Send private message

Had a call today from a customer with the same issue. 


959 posts

Ultimate Geek


  # 1679319 29-Nov-2016 10:52
Send private message

MAIL Updates


Tuesday 29th November, last updated @ 10:20 am




Some customers may be experiencing problems sending or receiving Yahoo! Xtra mail when using third party email clients such as outlook.  Our technicians are currently working on it. You can still access Yahoo! Mail using webmail at  Please refresh this page for the latest updates on this issue.  We apologise for any inconvenience.




Engineers continue to troubleshoot issue and work to restore services




NOTE: this issue is only affecting my POP3 accounts

iMac 27" (late 2013), Airport Time Capsule + Airport Express, iPhone7, iPad6, iPad Mini2


Panasonic Blu-ray PVR DMR-BWT835 + Panasonic Viera TH-L50E6Z, Chromecast Ultra, Yamaha AVR RX-V1085

450 posts

Ultimate Geek

  # 1679377 29-Nov-2016 11:55
Send private message

thanks for updates. There was nothing at 9 00am today but now see status updates on Spark and facebook. Better late than never but 12 hours late is stretching it a bit...

622 posts

Ultimate Geek

  # 1679412 29-Nov-2016 12:44
Send private message

yeah 28th Nov got same error    Login Error ([SYS/TEMP] internal server error (#IS6532))




I made up an account to access yahoo pop3 directly on pop peeper




solved getting emails while they work on problem?




although I could send a email to the ok


just pop not working

44 posts


  # 1679414 29-Nov-2016 12:50

If it helps anyone, I am able to access my xtra email in Outlook using IMAP, but I am not able to access it in Thunderbird using POP mail today. In case it is significant - I changed my IMAP settings in Outlook a month or so ago to the new IMAP settings Spark recommends as found here: These are the settings needed for when spark migrates to SMX.



Today my yahoo email accounts (separate accounts to my xtra mail) are a bit hit and miss to access in POP mail also. Re-trying will work on my yahoo acounts, but still getting the an error message with xtra account in POP mail.

15156 posts

Uber Geek

  # 1679431 29-Nov-2016 13:15
Send private message

It went down about 11 pm last night as I kept getting login pop ups in outlook. Although that isn't uncommon with xtra email. It is amazing people use it for mission critical stuff. But many people don't want to pay extra for a domain and email hosting.


959 posts

Ultimate Geek


  # 1679556 29-Nov-2016 15:33
Send private message

OK we are up and running on POP3 & IMAP accounts as of now. smile Though Spark haven't updated there "service alert" page yet.

iMac 27" (late 2013), Airport Time Capsule + Airport Express, iPhone7, iPad6, iPad Mini2


Panasonic Blu-ray PVR DMR-BWT835 + Panasonic Viera TH-L50E6Z, Chromecast Ultra, Yamaha AVR RX-V1085

450 posts

Ultimate Geek

  # 1679573 29-Nov-2016 15:54
Send private message

 POP working for me now. Would like to know how it took so long to filter down and start the fix process.

1384 posts

Uber Geek


  # 1680106 30-Nov-2016 14:12
Send private message

leonc: No - issue is with Spark/Yahoo. It's posted on Sparks status page.




There is a work around posted in the first post here:




ignore all the haters later on in the post - seems the original poster was correct as the settings here do still work while "proper settings failed"




Create new topic

Twitter and LinkedIn »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Logitech introduces new Made for Google keyboard and mouse devices
Posted 16-Oct-2019 13:36

MATTR launches to accelerate decentralised identity
Posted 16-Oct-2019 10:28

Vodafone X-Squad powers up for customers
Posted 16-Oct-2019 08:15

D Link ANZ launches EXO Smart Mesh Wi Fi Routers with McAfee protection
Posted 15-Oct-2019 11:31

Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29

Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24

Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59

Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07

Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02

Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41

Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36

2degrees Reaches Milestone of 100,000 Broadband Customers
Posted 1-Oct-2019 09:17

Nokia 1 Plus available in New Zealand from 2nd October
Posted 30-Sep-2019 17:46

Ola integrates Apple Pay as payment method in New Zealand
Posted 25-Sep-2019 09:51

Facebook Portal to land in New Zealand
Posted 19-Sep-2019 18:35

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.