Hi all,

Over the past week my galaxy S6 bought new in April 2015 started to completely run through its battery midway through the day even though it was charging to 100% overnight And then after Several days of that one morning it was only on 60% after charging all night it just died during the morning and I haven't been able to charge it since. I have tried multiple different charging cables and wall plugs since then and nothing has been able to charge it.

The phone is 22 months old so still within warranty period. Does anyone think I have a chance in hell of getting Spark to fix this considering there is a crack in the glass on the back from November last year.

I am willing to fight them on the CGA and the phone being of acceptable quality to last for a reasonable time ie the warranty period. Because it's pretty clear to me that the battery has just gone in the phone. I wonder if this is something to do with the fast charging.

I just don't want t waste $85 on an inspection fee if I'm going to get nowhere because of the crack. I'm aware that they can't charge the inspection fee if it's covered under warranty.

Cheers