Just curious as I always just use the live chat function to sort stuff out and so far they have been able to resolve everything I have thrown at them. Always able to talk to somebody within a few minutes.

Just wondering if these are done by nz people or this is also done overseas. They always use kiwi slang but I am sure that is taught to any overseas call center.

Anyway well done spark on this feature I find it the best way to get stuff done quickly.