Spark email client - are draft emails backed up anywhere during composition?

Forums › Spark New Zealand (including Skinny and BigPipe) › Spark email client - are draft emails backed up anywhere during composition?

lardyl

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#222484 14-Aug-2017 10:20

Hi there,

I'm new here but not new to Telecom/Spark.

Just wondering if anyone can help me with the new(ish) Spark email client. I can't see any facility or option to auto save mails when they are being composed? Unlike all the other webmail clients I have used.......

I've now lost two long, involved emails that I'd spent a lot of thought on composing (one was for work and the other after a bereavement) as there seems to be no automatic saving by the client of a "draft" as they are being composed.

Is this a security "feature" and is there any place that I can look to find what I had typed?

Whilst I am in a moaning mood - this new client is also particularly slow in loading on windows and in android even if I clear out unread mails from the Inbox.

Never thought I'd say this, but I miss Yahoo.....

Anyway, if you have any ideas about how to overcome this issue (other than remembering to save the mail or not clicking absentmindedly on a link to close the tab in my browser) then that would be appreciated.

Cheers

Ian

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#1846219 14-Aug-2017 10:44

For long complicated emails I'd advise composing in a Word Processor or text editor and then copy&paste to webmail when you're happy.

Or use an email client like Outlook that will autosave your drafts

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#1846224 14-Aug-2017 10:52

Install Thunderbird the free email client and use that instead of web based client

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lardyl

7 posts

Wannabe Geek

#1846253 14-Aug-2017 11:13

Thanks for the replies guys.

Yeah I used to use and love Eudora and it was fine until they pulled the POP servers and I've not been able to settle on a client that I am happy with. Thunderbird was a bit unwieldy for me, preferred it more spartan and to know exactly what the client program was doing.

Problem is I assumed that the Spark webmail would back up my ramblings like all the other webmails I've ever used before have done.

The Word Processing idea is good as the spell checkers on these webmail clients are turning me into an American!

Ian

tdgeek

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#1846269 14-Aug-2017 11:32

I just created an email, chose save, it saved as a draft in Draft folder. Works as it should

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#1846272 14-Aug-2017 11:33

I think auto save as draft they want if session times out

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shk292

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#1846278 14-Aug-2017 11:50

For an Android mail client I strongly recommend BlueMail - very easy to configure and very nice to use

lardyl

7 posts

Wannabe Geek

#1846301 14-Aug-2017 12:44

Cheers folks,

Yes it might save the email if you choose save, but it doesn't autosave it, like Yahoo did, Gmail does, even the cheapo webmail from my domain provider does. So if for some reason I close the tab of click on a link on the tab then it is gone. Not in draft folder - was hoping that I could set the webmail client to autosave every minute or so.

I use the gmail client on my droid but I sometimes want to use the webmail as the gmail client is managing more than one account and syncing can be slow......just more work.

Thanks for the ideas

Ian

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hio77

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#1846304 14-Aug-2017 12:52

Interesting that autosave is not active by default, However it can be turned on.

Just a quick setting change :)

As to the email in the screenshot, please don't try to use it, it is a throw away (in otherwords not monitored) i use for testing.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

lardyl

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#1846420 14-Aug-2017 14:42

Great, I had missed that totally.......having a senior moment :-)

hio77

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#1846425 14-Aug-2017 14:50

lardyl:

Great, I had missed that totally.......having a senior moment :-)

i had to go searching to find the setting myself.

Managing drafts was an unknown thing.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

Anonyming

5 posts

Wannabe Geek

#1857409 2-Sep-2017 23:01

hio77:

Interesting that autosave is not active by default, However it can be turned on.

Just a quick setting change :)

As to the email in the screenshot, please don't try to use it, it is a throw away (in otherwords not monitored) i use for testing.

Anonyming

5 posts

Wannabe Geek

#1857410 2-Sep-2017 23:03

Thank you for that tip re setting to auto-save after 1 minute..it was also a huge problem with my drafts if I forget to save. I also don't want drafts to stay in the draft folder after I've sent it, yet they do stay. Perhaps not all the time, I could not figure out as yet when they stay, but they do. I have other problems too with emails; to whom /where shall I address it to?

tdgeek

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#1857481 3-Sep-2017 09:26

Anonyming:

Thank you for that tip re setting to auto-save after 1 minute..it was also a huge problem with my drafts if I forget to save. I also don't want drafts to stay in the draft folder after I've sent it, yet they do stay. Perhaps not all the time, I could not figure out as yet when they stay, but they do. I have other problems too with emails; to whom /where shall I address it to?

Here? Ask away.

Anonyming

5 posts

Wannabe Geek

#1857522 3-Sep-2017 11:02

Thank you for offering help! It all will help me decide whether I'll stay on with Spark after 12yrs with them.
a) still the problem mentioned before; when I eventually mail something kept in my drafts, it is mailed but a copy stays in my draft folder; I want it to automatically delete after I've sent it. If I don't remember to delete it, it creates confusion and extra time later to check whether I've sent it or not
b) When I reply to a mail, there is nowhere I can save it. I got to finish it and send it. Most times I want to bring in links or continue later, then that mail is gone; I have to go find it amongst my inbox and it could be weeks down the list. IF I AM LUCKY it it still there when I open the original mail, other times it is GONE, with so much written! There is nowhere you can save a reply
c) Nowhere in replies to change the subject.
d) On replies there is no option to attach a fille/doc etc. I have to open a brand new email and find the address, and there is no history. For business / trade etc it is important to have previous history, as it could be over a period of time.
e) I use some of my drafts quite often, it is not meant to have a recipient. When I change the subject as in 'edit', nothing happens. I have to change it by 'forwarding' it, then got to go back to delete the previous draft on that subject.

Shall I make this a new topic ;- > SPARK LOST ALL MY EMAILS AND FOLDERS ON 7 AUGUST ?

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#1857938 4-Sep-2017 10:11

Are people just expecting too much from webmail ?

Surely , if you want a good level of features, you would use Outlook or similar email clients ?
I allways though of webmail as something only to send a quick email when you cant use Outlook or arnt on your own PC.

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