Does Spark Provide 100MB Fibre In West Melton (Canterbury)

Forums › Spark New Zealand (including Skinny and BigPipe) › Does Spark Provide 100MB Fibre In West Melton (Canterbury)

GarryP

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#223052 10-Sep-2017 11:26

Hi.

It all started with a call from a Spark telemarketer which got me thinking.

Currently we are with WxC (now part of Vodafone) on a 30/10 fibre plan. Using Vodafone's address checker to see if there were other plans available, all they offer is ADSL! So the billing people know we are on fibre but the provisioning people don't. Lost confidence in Vodafone now.

Spark's address checker lets me choose the 100MB plan but doesn't show this area as being under either Enable or Chorus. The original install was done by Chorus and we have their ONT. Using Enable's address checker shows that they don't recognize our address (they supply Chch & Rolleston), and their coverage map does not include West Melton. However the one on Chorus shows UFB upto 1GB is available.

So can Spark really supply me 100MB service?

Is Chorus still the fibre provider for West Melton?

How long would internet & VoIP be down during the changeover?

The current router is an MP264 and it works well. Would I be able to continue using it? What settings would I need to change?

We have our own website and hence email address so what would I need to do to change that over?

Can anyone from Spark please answer these questions.

Thanks.

GarryP

Behodar

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#1861775 10-Sep-2017 11:34

Chorus has fibre there; you can see coverage on this map (although presumably you're in the coverage area if you already have 30/10). I can't answer your other questions.

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michaelmurfy

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#1861779 10-Sep-2017 11:40

When you change you'll have to send the MP264 back to WXC else they bill you for it. Basically, it isn't worth using it when you do change.

Spark will provide you with a HG659 which is a good router (Wireless AC, Gigabit Ethernet etc). You should be able to sign up to them as from memory they cover Chorus areas in Christchurch too.

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RunningMan

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#1861792 10-Sep-2017 12:38

GarryP:[snip]

The current router is an MP264 and it works well. Would I be able to continue using it?

GarryP

It depends on whether you purchased it from WxC or not. Currently they supply one to you that must be returned when you cancel, however they used to offer the for outright sale, so if you own it, it should work fine. Having said that, unless you want to keep a VoIP line with WxC, there's probably better options available now.m

hio77

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#1861814 10-Sep-2017 13:32

to answer your questions regarding availability, if you DM me your address i can check what exactly we see at your address (We should be able to see the ONT)

Router, as others have mentioned depends on your deal with WxC, we would provide a HG659b however.

Looking at the area, its a greenfields which would account for the Enable/Chorus confusion, spark support chorus UFb connections in this area.

we should be able to do 1000/500 there if you really wanted it.

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GarryP

86 posts

Master Geek

#1861845 10-Sep-2017 13:51

to hio77

I have sent PM.

Thanks for your help.

And thanks to everyone else who has replied. I really appreciate it.

hio77

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#1861850 10-Sep-2017 14:05

See DM, looks good to go!

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DarkShadow

1647 posts

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#1861857 10-Sep-2017 14:22

GarryP:

How long would internet & VoIP be down during the changeover?

Internet would be down for as long as it takes you to change the router from the old one to the new one. :) Can't answer for voice but shouldn't be more than a few hours.