Anyone here got any contacts with spark/xtra. My company had a email spamming issue and we have fixed it but xtra are blocking us. Trying to find contact to help me.
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Is Xtra blocking you or the receiver?
IIRC in the VF days you'd be locked out for a time period after sending spam. Also I believe VF locked the logins.
Have you tried calling them as you should do in the first instance. If this is a business connection support should be very easily accessible and informative.
Linux: You mean your smtp server IP is blocked from sending emails?
Linux
xtra are blocking any emails sent to @xtra.co.nz from our domain.
Balm its gone!
Coil:
Is Xtra blocking you or the receiver?
IIRC in the VF days you'd be locked out for a time period after sending spam. Also I believe VF locked the logins.
Have you tried calling them as you should do in the first instance. If this is a business connection support should be very easily accessible and informative.
thanks i thought of calling them but was hoping for a online talk. One hold now.
Balm its gone!
waikariboy:
xtra are blocking any emails sent to @xtra.co.nz from our domain.
have you checked your domain/Ip on the various blacklisting sites ? That should be your 1st step.
You may need to get it delisted from a (global) blacklist
I assume your SPF & PTR are correct ?
1101:
waikariboy:
xtra are blocking any emails sent to @xtra.co.nz from our domain.
have you checked your domain/Ip on the various blacklisting sites ? That should be your 1st step.
You may need to get it delisted from a (global) blacklist
I assume your SPF & PTR are correct ?
After reading the reply to my comment I can see its his own domain. This will be it.
Good luck....
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