Having problems with our broadband disconnecting. At random the modem will drop connection with the exchange. It's a problem that started a while ago.
When it first started we got a techie over, he tested the lines, intstalled a splitter box, and actually replaced the phone cable from our house, 50m or so down the road. None of this solved it, so we thought we'd try another modem, so purchased a brand new D-Link DSL-502T from trademe. This new modem fixed it for aroung 6 months, but it started again.
We thought that mabye the D-Link modems that telecom supplies are just crap, so we purchased a Linksys WAG200G ADSL2 router. It arrived today, got it up and running, and guess what it does!! It still disconnects, no way near as frequently though, around every 1/2 hour.(It was every 5-10min with the d-link modems). We do get way better speeds with the new modem though which is a change (can sit on 250-300kB/s down until it disconnects)
Has anyone come across this kind of problem before? I'm thinking it's not something to do with the computer as it appears to disconnect from the exchange.
What info should you know? hijackthis log file? We're in napier, and on the xtra 'unlimited download' plan if that's any help.
Thanks heaps, Nigel.