Strange Availability behaviour

Forums › Spark New Zealand (including Skinny and BigPipe) › Strange Availability behaviour - Fixed Broadband

graham007

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#242266 18-Oct-2018 12:47

In my street, we can only get ADSL , and fibre will come approx March 2019, thats fine no issues with that.

But i noticed randomly that 2 homes ( one same side, and one opp side ) have vdsl availability, so i want to know how and why is that possible, why cannot I get it,

Is this some sort of preferential treatment of some kind?

Linux

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#2110460 18-Oct-2018 12:53

Put your Address in the Chorus map checker

John

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graham007

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#2110461 18-Oct-2018 12:55

yes

did that

my house no X has only adsl,

but X + 1 , X + 2 have VDSL, why is that i cannot understand

Linux

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#2110463 18-Oct-2018 12:57

Approx. What location are you in? give us a street name

John

sidefx

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#2110465 18-Oct-2018 12:57

Because xDSL degrades with distance and the cuttoff has to be somewhere...

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gehenna

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#2110467 18-Oct-2018 13:00

graham007:

Is this some sort of preferential treatment of some kind?

Jase2985

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#2110483 18-Oct-2018 13:30

graham007:

Is this some sort of preferential treatment of some kind?

this is exactly what it is

:rolls eyes:

give an aproxiamte address range so others can check it out for you

hio77

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#2110484 18-Oct-2018 13:37

DM me your details and i'll answer with a bit more relative information.

VDSL only goes so far, before it's not an effective service change (it has lower power levels) or instability occurs.

It could also be possible your address is simply not defined correctly within chorus's checks and requires a manual look rather than automatic.

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graham007

221 posts

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#2110485 18-Oct-2018 13:38

hio77:

DM me your details and i'll answer with a bit more relative information.

VDSL only goes so far, before it's not an effective service change (it has lower power levels) or instability occurs.

It could also be possible your address is simply not defined correctly within chorus's checks and requires a manual look rather than automatic.

thanks,

Linux

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#2110513 18-Oct-2018 14:38

Post your xDSL line stats and we could see how close you are to serving exchange / cabinet

John

graham007

221 posts

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#2110515 18-Oct-2018 14:42

Linux:

Post your xDSL line stats and we could see how close you are to serving exchange / cabinet

John

Sure, will do evening today, thanks heaps.

nossi

25 posts

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#2110594 18-Oct-2018 17:11

graham007:

my house no X has only adsl,

but ... X+2 have VDSL, why is that i cannot understand

Try same side of street other direction for VDSL availability, i.e. X-2, X-4, as the feeder cable may run that way in your street with the cutoff for VDSL as X+2 with only ADSL at X (your house), X-2, X-4, X-6, etc.

quickymart

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#2110677 18-Oct-2018 21:02

I imagine you're probably just outside the cutoff for VDSL on your exchange/cabinet. Your neighbours (if they have it) probably wouldn't be getting fantastic speeds on VDSL anyway.