Hello.

Himself has been trying to set up call forwarding (CF) on his new Blackview BV9600Pro Android 8.1 phone.

He is going overseas and wants all calls diverted to a mobile that is staying in NZ.

He will be using his phone as a mini tablet using wifi wherever he can find it.

We have googled, but the instructions dont match what we see on his phone.

In fact, we cant find an option for CF in any menu on his phone.

I did find Spark instructions on CF that use a sequence of digits.

https://www.spark.co.nz/help/mobile/manage/mobile-call-features/

I think this is how he was diverting calls on his old Nokia cellphone.

Which got me wondering if there is any real difference between setting CF up in your phone menu, or doing it the way Spark advises.

Most importantly, does the phone menu way incur international call rates on diverted calls?

Also, is this normal for Spark smartphones or is there something wrong with his phone?

Cheers, KF