How to check connectivity of new house telecommunication connections?

Forums › Spark New Zealand (including Skinny and BigPipe) › How to check connectivity of new house telecommunication connections?

ageorge

626 posts

Ultimate Geek

#274533 27-Aug-2020 13:22

Hi there back in the day of POTS you put a meter on the line and a DC voltage was present.

Most new houses now have fiber and are connected to ENT.

My new house is rural with no fiber, but VDSL availability. My prospective network provider says:

A one-off standard connection fee is $50. If the connection incurs any additional installation, charges may be applied as below:

*If Chorus technician visit Exchange / Cabinet to make connection - it costs extra $55.00;
*Or if Chorus technician visit your property to make connection - it costs extra $155.00.

*I understand in house contract the above work should be done, but is there any way to check it myself, to ensure those Chorus fees wont appy?

I have usual service tools like meters and so on (retired serviceman).

Cheers, Al.

1 | 2

2826 posts

Uber Geek

ID Verified

Trusted

TEAMnetwork

Subscriber

#2550697 27-Aug-2020 13:57

the DC voltage trick only worked if there was a connection between a line card in the NEAX and your property

That doesn't work with DSLAMs unless there is Jumpering between the POTS IN on the DSLAM and the NEAX (which will only be case if the previous person had POTS on the line)

if the previous person had POTS but no DSL then an Exchange/Cabinet visit will be required to jumper you

If they had DSL it should be a case of just re-enabling your port

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

Backblaze

Backblaze Unlimited Backup. World’s easiest cloud backup. Get peace of mind knowing your files are backed up securely in the cloud (affiliate link).

ageorge

626 posts

Ultimate Geek

#2550698 27-Aug-2020 14:00

nztim:

If they had DSL it should be a case of just re-enabling your port

A NEW house; no previous connections

nztim

2826 posts

Uber Geek

ID Verified

Trusted

TEAMnetwork

Subscriber

#2550700 27-Aug-2020 14:01

ageorge:

nztim:

If they had DSL it should be a case of just re-enabling your port

A NEW house; no previous connections

Then i say it would be a full install including site visit has the new property been issued a SAM ID from chorus?

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

ageorge

626 posts

Ultimate Geek

#2550701 27-Aug-2020 14:05

SAM ID now we are cooking with gas. If it has a SAM ID what does this mean? What I would like to have in my hot little hand is a certificate which proves that the wiring has been done up to the stage I needed in OP eg no further wiring required.

nztim

2826 posts

Uber Geek

ID Verified

Trusted

TEAMnetwork

Subscriber

#2550713 27-Aug-2020 14:28

ageorge:

SAM ID now we are cooking with gas. If it has a SAM ID what does this mean? What I would like to have in my hot little hand is a certificate which proves that the wiring has been done up to the stage I needed in OP eg no further wiring required.

The SAM ID is the reference to your Address in the chorus database

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

ageorge

626 posts

Ultimate Geek

#2550720 27-Aug-2020 14:41

Thanks if anyone knows what the certification name is that exchange/cabinet to property connections is complete and checked please advise?

nztim

2826 posts

Uber Geek

ID Verified

Trusted

TEAMnetwork

Subscriber

#2550724 27-Aug-2020 14:52

ageorge:

Thanks if anyone knows what the certification name is that exchange/cabinet to property connections is complete and checked please advise?

Until you order service for the first time it wont be connected to the exchange/cabinet yet so I doubt it will be what is called "intact" and will most likely just be a pair sitting un-jumpered on the exchange/cabinet main distribution frame

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

Ruphus

396 posts

Ultimate Geek

#2550730 27-Aug-2020 14:56

You should be able to get a copy of the specifications from the builder if it's a new house which should detail what network cabling was installed in the house, if any. Is there a network enclosure in the garage or somewhere else in the house?

When we built 10 years ago, I needed to arrange with Vodafone (RSP at the time) to get broadband/phone connected and then run a couple of cat5e cables from the demarcation point to the network hub where a Signet ST2206 was installed.

ageorge

626 posts

Ultimate Geek

#2550736 27-Aug-2020 15:08

This house has been prepped with a distribution box: ethernet distribution points, 2 x 230v power sockets for hardware eg ONT and modem, and the satellite feeds.

Outside is unfinished, with cat5 and fiber cabling still above ground, with the promise of a complete connection at end of job middle of next month.

Cheers, Al.

nickb800

2699 posts

Uber Geek

Trusted

#2550737 27-Aug-2020 15:09

It will be an on-site visit. The builders contractor (usually sparky) will:
- terminate a phone jack in the house and leave internal cable hanging out the wall where ETP will go
- bury conduit with external phone cable from ETP to chorus pillar

On first connection, chorus tech installs ETP, connects internal and external cable, and connects cable to chorus cables at pillar. You can't just buy an ETP, and chorus doesn't want any old electrician making connections to their network.

Are you trying to argue that your builder should arrange to have the house ready for a $55 connection?

ageorge

626 posts

Ultimate Geek

#2550740 27-Aug-2020 15:13

They said it would be connected ready to go. Is what Im expecting unusual? Im expecting to pay the one-off connection fee of $50 but not the other fees.

nztim

2826 posts

Uber Geek

ID Verified

Trusted

TEAMnetwork

Subscriber

#2550742 27-Aug-2020 15:15

ageorge:

They said it would be connected ready to go. Is what Im expecting unusual? Im expecting to pay the connection fee of $55 but not the other fees.

Are you getting copper or fibre? sounds like its a full site visit from Chorus, the sparky only do the internal wiring

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

ageorge

626 posts

Ultimate Geek

#2550745 27-Aug-2020 15:18

nztim:

ageorge:

They said it would be connected ready to go. Is what Im expecting unusual? Im expecting to pay the connection fee of $55 but not the other fees.

Are you getting copper or fibre? sounds like its a full site visit from Chorus, the sparky only do the internal wiring

VDSL.

Well last visit to site as I said the outside wires were lying coiled up next to the local cabinet. The vendor said "that would all be sorted and connected" I dont want to ask for anything thats unusual.

nztim

2826 posts

Uber Geek

ID Verified

Trusted

TEAMnetwork

Subscriber

#2550760 27-Aug-2020 15:47

ageorge:

VDSL.

Well last visit to site as I said the outside wires were lying coiled up next to the local cabinet. The vendor said "that would all be sorted and connected" I dont want to ask for anything thats unusual.

Ok I dont know why you were talking about ONTs before then..... I suspect all your internal wiring is complete and Chorus just need to connect you to the network (which will be a full install as its the first time)

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

ageorge

626 posts

Ultimate Geek

#2550793 27-Aug-2020 17:03

Hi things are getting variable; we might need to disconnect and reconnect due to needs by residents using the property, my future supplier on non-contract says:

To get ADSL/VDSL re-connected, Chorus will check if there is an available port at your local exchange/cabinet. Once the previous ADSL/VDSL line has been relinquished, the port used for the address might be re-assigned for other premises in your area. This is the situation we cannot know until the re-connection order has been done by Chorus

1 | 2