Help for convert to Telecom XT from Vodafone

Forums › Spark New Zealand (including Skinny and BigPipe) › Help for convert to Telecom XT from Vodafone - translation guide

ahmad

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#38588 31-Jul-2009 23:12

As a long time Vodafone customer that is testing the grass on the other side (using a prepaid no-commitment SIM), could I please get some help with how to access the equivalent of the services I've become used to with Vodafone?

Below is a non-exhaustive list of the services I frequently use. Could you please help and tell me the Telecom XT equivalents, or let me know where there is no equivalent. Also if there are any services available on XT that I might not have had access to on Vodafone prepay (Motormouth).

Free TXT "BAL" to 777 to get prepaid balance and expiry date

Call 701 FREE to setup voicemail including voicemail recorded message

Call 707 for 20c per access to check voicemails

Free "whoCalled" TXT to let you know the number of a caller that phoned while your phone was off (and therefore your phone hasn't recorded a caller ID for)

www.vodafone.co.nz to check prepaid balances, and use web to SMS gateway (normal SMS charges)

www.vodafone.co.nz to send 20 free TXTs daily to any Vodafone mobile (up to 100 characters, ad supported, frequent outages)

TXT IOU to "IOU" (468) to get a $5 loan topup that is deducted from my balance (less service fee) at the time of next topup

Free call 777 for balance, topups, and self service

Pay $1 to speak to a human at a call centre

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nzbnw

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#241118 31-Jul-2009 23:22

Q) Free TXT "BAL" to 777 to get prepaid balance and expiry date
A) Try txt BAL to 333 (not sure if that works), otherwise call *333 OR use T World (WAP http://myhomepage or http://yt.telecom.co.nz via a Telecom XT data connection.

Q) Call 701 FREE to setup voicemail including voicemail recorded message

Call 707 for 20c per access to check voicemails

A) 083210 for both options, 20c per call.

Q) Free "whoCalled" TXT to let you know the number of a caller that phoned while your phone was off (and therefore your phone hasn't recorded a caller ID for)

A) N/A

Q) www.vodafone.co.nz to check prepaid balances, and use web to SMS gateway (normal SMS charges)

www.vodafone.co.nz to send 20 free TXTs daily to any Vodafone mobile (up to 100 characters, ad supported, frequent outages)

A) T World, no SMS on prepaid from the web AFAIK.

Q) TXT IOU to "IOU" (468) to get a $5 loan topup that is deducted from my balance (less service fee) at the time of next topup

A) N/A

Q) Free call 777 for balance, topups, and self service

*333 or 0800 32 32 32

Q) Pay $1 to speak to a human at a call centre

A) 0800 32 32 32, no charge.

Hope that helps.

nzbnw

Diggzzy

32 posts

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#241393 2-Aug-2009 11:22

This is more of an FYI, everytime you topup you get bonus credit. $20 = $25, $40 = $52 & $60 = $80.
Im pretty sure telecom does not do IOU.

DjShadow

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#241397 2-Aug-2009 11:40

Prob another 3 things to add to that list:

Vodafone: Hotlink (using a sim menu)
XT: Doesn't have it but you can use mtopup depending on your bank

Vodafone: Musicstation
XT: Doesn't have it - just a standard music store

Vodafone: Mobile Sky TV (with being able to watch All Blacks games live)
XT: Doesn't have it

But out of those I suppose you can consider those "nice to have" but not critical.

ahmad

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#241408 2-Aug-2009 12:34

DjShadow: Prob another 3 things to add to that list:

But out of those I suppose you can consider those "nice to have" but not critical.

Well I don't use those services but someone might, and that's the point of the thread :) It should be for allcomers.

I never realised how "spoilt" I was on Vodafone (ironically).

Are there any services on Telecom that are useful/of note that I am not aware of because Vodafone don't have an equivalent?

boby55

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#241410 2-Aug-2009 12:52

ahmad:
DjShadow: Prob another 3 things to add to that list:

But out of those I suppose you can consider those "nice to have" but not critical.

Well I don't use those services but someone might, and that's the point of the thread :) It should be for allcomers.

I never realised how "spoilt" I was on Vodafone (ironically).

Are there any services on Telecom that are useful/of note that I am not aware of because Vodafone don't have an equivalent?

But in saying how "spoilt" you are, you don't get 100% 3g service when on Vodafone.

and have to pay $1 to speak to a CSR (on prepay)

And slow mobile data speeds.

So in saying that, If you are after a load of un essental freebie but don't mind about the crap speed / quality of service and constint dropping back to 2g Go vodafone. BUT If you are after a 100% 3g Service, Fast speeds and not having to pay to talk to someone Go XT

ahmad

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#241411 2-Aug-2009 12:57

I have an XT SIM and I will be performing a speed test in Dunedin at 3 notable landmarks some time in August.

I will be doing the tests at the same time ;) (well one immediately after the other) and at the same location.

But I'm waiting for 2 degrees to announce their pricing before deciding on how to proceed.

johnr

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#241423 2-Aug-2009 13:53

boby55:
ahmad:
DjShadow: Prob another 3 things to add to that list:

But out of those I suppose you can consider those "nice to have" but not critical.

Well I don't use those services but someone might, and that's the point of the thread :) It should be for allcomers.

I never realised how "spoilt" I was on Vodafone (ironically).

Are there any services on Telecom that are useful/of note that I am not aware of because Vodafone don't have an equivalent?

But in saying how "spoilt" you are, you don't get 100% 3g service when on Vodafone.

and have to pay $1 to speak to a CSR (on prepay)

And slow mobile data speeds.

So in saying that, If you are after a load of un essental freebie but don't mind about the crap speed / quality of service and constint dropping back to 2g Go vodafone. BUT If you are after a 100% 3g Service, Fast speeds and not having to pay to talk to someone Go XT

Those speeds using the iphone 3G are not a true flection of the speed of the vodafone 3G network and you know that boby55

John

ahmad

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#241426 2-Aug-2009 14:05

John that is a fair replection of the iPhone speed and before you tell me what device to use instead, I am not going to be buying or using any other hardware so this is all that is important for me.

johnr

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#241438 2-Aug-2009 14:41

ahmad: John that is a fair replection of the iPhone speed and before you tell me what device to use instead, I am not going to be buying or using any other hardware so this is all that is important for me.

Vodafone NZ is working with Apple to find out why this happening when iphone 3G are connected to the 2100mhz WCDMA network

John

DeroyBoy

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#241452 2-Aug-2009 15:47

I was tethering my iphone on vodafone this morning and was averaging around 1Mbs. That being said the only important speed tests are the ones you do yourself in the places you use your phone. You can find both great and terrible speed tests for both networks online.

(this is all getting very off topic of thread sorry)

ahmad

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#241458 2-Aug-2009 16:18

johnr:
ahmad: John that is a fair replection of the iPhone speed and before you tell me what device to use instead, I am not going to be buying or using any other hardware so this is all that is important for me.

Vodafone NZ is working with Apple to find out why this happening when iphone 3G are connected to the 2100mhz WCDMA network

John

And until it is resolved, those speed comparison remain, IMO, "fair".

You can only go up against the team that turns up to compete against you after all. And why has it taken 1 year and the launch of a faster network for this issue to have come up? This is not a 3GS only issue.

johnr

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#241469 2-Aug-2009 16:39

ahmad:This is not a 3GS only issue.

Sorry what testing have you done to prove this?

John

ahmad

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#241473 2-Aug-2009 16:42

Not personally (coming soon) but I've seen poor comparisons on the 3G phone also.

billgates

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#241477 2-Aug-2009 16:56

ahmad: Not personally (coming soon) but I've seen poor comparisons on the 3G phone also.

100,000 XT 3G customers vs 500,000 VF 3G customers. Yeah that's a fair comparison!

Just wait for XT to get more customers and you will see those 3G speeds crashing down soon too.

And that's not the worst part, when Telecom eventually closes it CDMA network in 2012, all those customers will eventually move to XT as well and XT speeds on 3G will be even more slower.

Do whatever you want to do man.

freitasm

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#241480 2-Aug-2009 17:03

billgates:
ahmad: Not personally (coming soon) but I've seen poor comparisons on the 3G phone also.

100,000 XT 3G customers vs 500,000 VF 3G customers. Yeah that's a fair comparison!

Just wait for XT to get more customers and you will see those 3G speeds crashing down soon too.

And that's not the worst part, when Telecom eventually closes it CDMA network in 2012, all those customers will eventually move to XT as well and XT speeds on 3G will be even more slower.

Ok, I will post here what I've posted in another thread.

There's somewhere something that makes the iPhone 3G/3G S perform poorly when connected to a 2100 MHz network such as Vodafone's.

This is regardless of the number of users on the network - this is not the point.

The point is that you can have an iPhone 3G connected to Vodafone's 2100 MHz and any other device, in the same location at the same time. The iPhone 3G will perform poorly.

Vodafone is aware of this and tests are being performed.

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