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Forums › Spark New Zealand (including Skinny and BigPipe) › XT network down?
tumnasgt

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#52710 6-Dec-2009 20:58
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I am unable to make or receive calls using my iPhone on XT, just sits on "Calling..." forever. I tried a 2d SIM and it works fine.


Anyone else having issues or is it only in my area (Eastbourne, Lower Hutt)?




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Behodar
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  #279804 6-Dec-2009 21:00
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Hmm, I'm in Whakatane and have "no access to network".

Edit: But I tried placing a call and it went through successfully and the error disappeared.



tumnasgt

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  #279805 6-Dec-2009 21:07
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Calling Telecom now from my landline to find out what the heck is going on. Their services sure seem to have been having trouble recently, so much for rebranding show that they care about customer service.




Desktop: i5-2500K @ 4.4, 8GB, 120GB SSD + 1TB HDD, GTX560, Win8 Pro x64, 23" + 2x 17"
Mac Laptop: MacBook Pro 13" 2.26GHz, 8GB, 120GB SSD, nVidia 9400M, OSX 10.8
Windows Laptop: Dell E6400 14" 2.26GHz, 4GB, 120GB SSD, Intel HD, Win7 Pro x64
Server: HP Compaq dx7300, 1.8GHz C2D, 4GB, 4.25TB, Windows Home Server v1

paradoxsm
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  #279809 6-Dec-2009 21:52
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Restart your phone, actually power it down properly (not just rip the battery off) and make sure it's not connected to a charger at the time.

I don't currently have an XT phone to try.



tumnasgt

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  #279810 6-Dec-2009 21:56
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The iPhone works fine with an 2d SIM, after 25min on hold, Telecom told me that my SIM is faulty. Seems odd to me, considering it didn't throwing a hissy fit when the SIM was inserted, just wouldn't connect calls.

Unfortunately I can't find my other XT SIM to see if they are correct, so I'll just take the SIM into a Telecom store tomorrow and be done with it.




Desktop: i5-2500K @ 4.4, 8GB, 120GB SSD + 1TB HDD, GTX560, Win8 Pro x64, 23" + 2x 17"
Mac Laptop: MacBook Pro 13" 2.26GHz, 8GB, 120GB SSD, nVidia 9400M, OSX 10.8
Windows Laptop: Dell E6400 14" 2.26GHz, 4GB, 120GB SSD, Intel HD, Win7 Pro x64
Server: HP Compaq dx7300, 1.8GHz C2D, 4GB, 4.25TB, Windows Home Server v1

DjShadow
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  #279811 6-Dec-2009 21:56
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is XT starting to stand for eXtra Trouble?

Damager
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  #279812 6-Dec-2009 22:00
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No problems on XT in Hamiltron.




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tumnasgt

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  #279813 6-Dec-2009 22:05
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Can't be bothered changing SIM to check again, but I wonder if something has happened to my local cell, the wind has been pretty harsh today, and if I remember correctly, the cell is on a hill a few km from here.




Desktop: i5-2500K @ 4.4, 8GB, 120GB SSD + 1TB HDD, GTX560, Win8 Pro x64, 23" + 2x 17"
Mac Laptop: MacBook Pro 13" 2.26GHz, 8GB, 120GB SSD, nVidia 9400M, OSX 10.8
Windows Laptop: Dell E6400 14" 2.26GHz, 4GB, 120GB SSD, Intel HD, Win7 Pro x64
Server: HP Compaq dx7300, 1.8GHz C2D, 4GB, 4.25TB, Windows Home Server v1

johnr
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  #279816 6-Dec-2009 22:09
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Sounds like to me a signle cell outage sleep on it and try again in the morning

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