hi, hello


Me and my friend have decided that the current procedure Telecom use to transfer credit from one prepaid phone to another on their own network isn't working..
Like today, i wanted to transfer the credit off my Nana's old phone (its broken and she gave it and the credit to me) but the lady on the other end of the phone at Telecom said that i needed to "report my phone as broken, and bar it", (not that it worked anyway??) and to do this she had to ask me a million questions, like my name, address, home phone number and to put a password on it. So the credit is transferred over to my main phone now, but don't you think this is a bit much JUST to transfer $8??


In Australia, on Telstra (and in Ireland too i'm told) you can send credit i think through your wap browser on your phone! no need to ring costumer service! why cant Telecom have something like that? its not like they're losing money?


what do you guys think? :/ 


and hopefully someone from Telecom? =D