Telecom Debt Recovery Standards

Forums › Spark New Zealand (including Skinny and BigPipe) › Telecom Debt Recovery Standards

goldx18

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#57137 3-Feb-2010 23:40

Hi All,

Am trying to work out what a Minimum repayment plan would be for a recently disconnected account that is est $800arrears. I was told that as long as you are paying a minimum of $10.50pwk they cannot hand the debt to a collection agency (baycorp) is this right? Any telecom reps on the boards who can answer this? or if there is a monthly guideline they have to follow

nzbnw

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#295921 4-Feb-2010 07:12

Why don't you just call Telecom Credit on 128 and arrange a repayment plan instead of trying to beat the system?

nzbnw

goldx18

11 posts

Geek

#295923 4-Feb-2010 07:30

Because the last person i spoke to on their credit team made me want to beat my head against the wall - this is a forum post to just get some information around minimum repayment standards if anyone is aware of them - not trying to beat the system.

nzbnw

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#295924 4-Feb-2010 07:34

It most certainly is beating the system.

Try 128 again, if you're not happy with how you're call is handled ask to speak to a team leader.

nzbnw

riahon

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#295925 4-Feb-2010 07:45

If the debt owed is $800 and at a rate of $10.50 it is going to take SIX years to pay! If I was owed that amount of money then I too wouldnt be happy with such an arrangement and I would send it off to debt collection.

goldx18

11 posts

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#296138 4-Feb-2010 18:12

six years are you an idiot? do the math again dude lol.
Anyway its all sorted - they have to accept the 10.50 they dont have a standing

riahon

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#296143 4-Feb-2010 18:26

goldx18: six years are you an idiot? do the math again dude lol.
Anyway its all sorted - they have to accept the 10.50 they dont have a standing

Oops my bad - it was per week not per month. I must be an idiot because I dont owe anyone except a mortgage which I am already 8 years ahead of my loan agreement.

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freitasm

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#296146 4-Feb-2010 18:30

goldx18: six years are you an idiot? do the math again dude lol.

No name callingin this forum. This is a warning.

goldx18: Anyway its all sorted - they have to accept the 10.50 they dont have a standing

They do have a standing - you owe them, they could just say "no, pay up the whole amount" and take you on that... I think they accepted it just for being nice.

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