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311 posts

Ultimate Geek
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Topic # 57190 5-Feb-2010 10:21
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Hi,


I tried to activate the call divert on my CDMA phone from the menu, it dialed *91 followed by the number and I got a busy tone. The divert has not been activated.


Is there another code I can use?


Also, I assume that SMS forwarding is not possible? I know that on the GSM network is not but I'm not familiar with CDMA.


Thanks.

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19282 posts

Uber Geek
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  Reply # 296333 5-Feb-2010 10:23
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prepay or postpay connection?



311 posts

Ultimate Geek
+1 received by user: 3


  Reply # 296335 5-Feb-2010 10:24
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Postpaid, it's a company phone (if it matters, although I doubt it).

10 posts

Wannabe Geek


  Reply # 296343 5-Feb-2010 10:48
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*91 is Call Divert Immediate, call divert Immediate needs to be activated via the provisioning process from Telecom. You will need to call the helpdesk & request to have call divert Immediate added



311 posts

Ultimate Geek
+1 received by user: 3


  Reply # 296345 5-Feb-2010 10:49
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Is there any way to do it without calling them? It's a hassle to do that every time I need a divert.

10 posts

Wannabe Geek


  Reply # 296347 5-Feb-2010 10:53
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sorry I should have added, the activation is a once off, once added by the rep(s) you then control when it is on or off from your handset

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Uber Geek
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  Reply # 296370 5-Feb-2010 11:59
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tcpdump: Postpaid, it's a company phone (if it matters, although I doubt it).


Yes it does matter thats why I asked

John



311 posts

Ultimate Geek
+1 received by user: 3


  Reply # 296374 5-Feb-2010 12:22
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I was doubting it matters if it's a company phone :)

Thanks for the hint.

Saying that, am I able to forward text messages on the CDMA network or only calls like in GSM?

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Uber Geek
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  Reply # 296378 5-Feb-2010 12:25
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Calls

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Uber Geek
+1 received by user: 13

Trusted
Spark

  Reply # 296403 5-Feb-2010 13:22
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Hi

As previously mentioned, immediate and on busy diverts need to be activated on CDMA lines by front line provisioning teams.

However, if you have voicemail you will be able to activate on no answer divert, dia *71 and the number then press send.

Eg *710271234567 send, if you phone is off or you dont pickup the divert will be enforced.







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