XT Outage Prepaid Account Credit

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l43a2

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#57277 8-Feb-2010 13:24

just wondering if anyone has gotten theres yet ?

NonprayingMantis

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#297036 8-Feb-2010 13:35

didn't they say the credits would be applied at the end of the month? It's only the 8th today

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l43a2

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#297038 8-Feb-2010 13:37

When will I receive my prepaid credit?
It will take several days to process, with all credits applied by Wednesday 10 Feb.

just interested in if anyone has gotten it yet

wreck90

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#297041 8-Feb-2010 13:42

I bought the prepaid telecom t-stick for $29 with 512mb free data in december.

I used the 512 mb in december and have not used it since so I thought I had no more data.

THis morning , I checked and my t-stick was working - I called telecom and they said I had 500mb of free data, and I also had $5 credit amount.

I explained this to telecom and they had no idea of how I got the 500mb of free data, or the $5 credit. I was wondering if this was due to the recent telecom outages, although I do not live in the affected area.

Itr0nic

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#297824 10-Feb-2010 23:06

i got mine in the last couple of days

nzbnw

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#297851 11-Feb-2010 07:28

Your 500MB is an allowance for $29.95 which is a like a cap for upto 500MB, it is not free.

For example, you will pay for the first 300MB at 10c per MB, then the next 200MB is included.

You have a balance of $5, which equates to 50MB, you will need to topup to use any more.

nzbnw

wreck90

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#298274 12-Feb-2010 10:02

I'm not sure what you mean.

Telecom said, that I have 512 mb of free data. And, I've now used about 100mb of data and I still have my $5.

The only condition is that I have to use it by the end of feb or I lose it.

sbiddle

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#298298 12-Feb-2010 10:52

The 512MB is the plan you are on.

Telecom don't deduct the full plan value at the start of the calendar month. You pay 10c per MB up to $29.95 and then receive 200MB free.

When you look at your balance you are on the 512MB plan and have 512MB available and only have $5 credit. You haven't yet paid for the entire 512MB. When you use the internet your have used your first 50MB will be charged at 10c/MB you will find your balance drops to $0 and you won't be able to use the internet until you top up.

tomgeeknz

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#299123 15-Feb-2010 15:38

I have recieved mine in the last 24 hours but also had some odd credit usage that is unaccounted for by me.