XT Outage Prepaid Account Credit

Forums › Spark New Zealand (including Skinny and BigPipe) › XT Outage Prepaid Account Credit

l43a2

1779 posts

Uber Geek

ID Verified

Trusted

#57277 8-Feb-2010 13:24

just wondering if anyone has gotten theres yet ?

NonprayingMantis

6434 posts

Uber Geek

#297036 8-Feb-2010 13:35

didn't they say the credits would be applied at the end of the month? It's only the 8th today

l43a2

1779 posts

Uber Geek

ID Verified

Trusted

#297038 8-Feb-2010 13:37

When will I receive my prepaid credit?
It will take several days to process, with all credits applied by Wednesday 10 Feb.

just interested in if anyone has gotten it yet

wreck90

780 posts

Ultimate Geek
Inactive user

#297041 8-Feb-2010 13:42

I bought the prepaid telecom t-stick for $29 with 512mb free data in december.

I used the 512 mb in december and have not used it since so I thought I had no more data.

THis morning , I checked and my t-stick was working - I called telecom and they said I had 500mb of free data, and I also had $5 credit amount.

I explained this to telecom and they had no idea of how I got the 500mb of free data, or the $5 credit. I was wondering if this was due to the recent telecom outages, although I do not live in the affected area.

Itr0nic

94 posts

Master Geek

#297824 10-Feb-2010 23:06

i got mine in the last couple of days

nzbnw

2374 posts

Uber Geek

Trusted

Spark NZ

#297851 11-Feb-2010 07:28

Your 500MB is an allowance for $29.95 which is a like a cap for upto 500MB, it is not free.

For example, you will pay for the first 300MB at 10c per MB, then the next 200MB is included.

You have a balance of $5, which equates to 50MB, you will need to topup to use any more.

nzbnw

wreck90

780 posts

Ultimate Geek
Inactive user

#298274 12-Feb-2010 10:02

I'm not sure what you mean.

Telecom said, that I have 512 mb of free data. And, I've now used about 100mb of data and I still have my $5.

The only condition is that I have to use it by the end of feb or I lose it.

sbiddle

30853 posts

Uber Geek

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#298298 12-Feb-2010 10:52

The 512MB is the plan you are on.

Telecom don't deduct the full plan value at the start of the calendar month. You pay 10c per MB up to $29.95 and then receive 200MB free.

When you look at your balance you are on the 512MB plan and have 512MB available and only have $5 credit. You haven't yet paid for the entire 512MB. When you use the internet your have used your first 50MB will be charged at 10c/MB you will find your balance drops to $0 and you won't be able to use the internet until you top up.

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

tomgeeknz

923 posts

Ultimate Geek

#299123 15-Feb-2010 15:38

I have recieved mine in the last 24 hours but also had some odd credit usage that is unaccounted for by me.