T-stick won't connect

Forums › Spark New Zealand (including Skinny and BigPipe) › T-stick won't connect

nate

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#57670 21-Feb-2010 13:21

My T-stick was working fine until this morning, after I plug it in, this screen never changes:

Any ideas what could be wrong?

BarTender

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#300699 21-Feb-2010 14:01

Pull it out plug it back in again.

I get this all the time on the zte's.

Only way to fix it is to shutdown the app and pull out the tstick.

ravsingh

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#300788 21-Feb-2010 19:39

If you have plugged it into a different usb port than what you originally installed the stick on it may not work. My one is always stuck on the same screen as your pic if i try using it on a different port.

boby55

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#300790 21-Feb-2010 19:41

Make sure the sim is Inserted correctly, On occasion my sim works it way up just enough to loose connection

quickymart

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#300795 21-Feb-2010 19:56

^ this.

ajobbins

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#300798 21-Feb-2010 19:59

Mine does this too quite often on XP, but is fine in Windows 7. Have to reinstall the software and reboot to get it going in XP again.

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LennonNZ

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#301128 22-Feb-2010 18:31

If you didn't noticed.. XT is dead in alot of places around NZ at the moment.

nate

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#301778 24-Feb-2010 12:28

Thanks for all your suggestions, I have tried them but still no luck. The most likely issue, I thought, was the SIM card but it is in securely.

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SteveON

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#301786 24-Feb-2010 13:05

or XT is down in your area...

vinnieg

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#301804 24-Feb-2010 14:13

ravsingh: If you have plugged it into a different usb port than what you originally installed the stick on it may not work. My one is always stuck on the same screen as your pic if i try using it on a different port.

This is the biggest problem, I get this all the time too, can't remember which one i plugged it into in the morning before coffee. Just glows blue for a bit and doesn't detect, till I move it. Any ideas why it's only one particular USB slot the software detects?

I have moved across the ditch. Now residing in Melbourne as a VOIP/Video Technical Trainer/Engineer.

SteveON

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#301810 24-Feb-2010 14:32

its the same with most laptops have one USB slot that has more power than the others...

nate

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#308598 18-Mar-2010 08:24

Thanks for all your suggestions - finally resolved the issue this morning. I uninstalled and reinstalled the T-stick, hopefully it will keep working from now on.

edit: 2,500 posts, w00t!