Cannot access vodafone.co.nz on Xtra

Forums › Spark New Zealand (including Skinny and BigPipe) › Cannot access vodafone.co.nz on Xtra

ajhphd

37 posts

Geek

#58467 12-Mar-2010 16:47

Switched my ADSL from Xnet to Xtra yesterday, everything is pretty much the same now as far as I can determine except I cannot access vodafone.co.nz

All other websites I have tried are working except Vodafone.

Tried pinging...

ivstinivs@television:~$ ping vodafone.co.nz
PING vodafone.co.nz (202.73.199.35) 56(84) bytes of data.
From 203-109-143-17.static.ihug.co.nz (203.109.143.17) icmp_seq=8 Packet filtered
From 203 (203.109.143.17) icmp_seq=9 Packet filtered
From 203 (203.109.143.17) icmp_seq=10 Packet filtered
From 203 (203.109.143.17) icmp_seq=18 Packet filtered
From 203 (203.109.143.17) icmp_seq=19 Packet filtered
From 203 (203.109.143.17) icmp_seq=20 Packet filtered
From 203 (203.109.143.17) icmp_seq=28 Packet filtered
From 203 (203.109.143.17) icmp_seq=29 Packet filtered
From 203 (203.109.143.17) icmp_seq=30 Packet filtered
From 203 (203.109.143.17) icmp_seq=31 Packet filtered
From 203 (203.109.143.17) icmp_seq=32 Packet filtered
From 203-109-143-17.static.ihug.co.nz (203.109.143.17) icmp_seq=443 Packet filtered
From 203 (203.109.143.17) icmp_seq=444 Packet filtered
From 203 (203.109.143.17) icmp_seq=453 Packet filtered
From 203 (203.109.143.17) icmp_seq=454 Packet filtered
From 203 (203.109.143.17) icmp_seq=455 Packet filtered
From 203 (203.109.143.17) icmp_seq=463 Packet filtered
From 203 (203.109.143.17) icmp_seq=464 Packet filtered
From 203 (203.109.143.17) icmp_seq=465 Packet filtered
From 203 (203.109.143.17) icmp_seq=466 Packet filtered
From 203 (203.109.143.17) icmp_seq=473 Packet filtered
From 203 (203.109.143.17) icmp_seq=474 Packet filtered
^C
--- vodafone.co.nz ping statistics ---
637 packets transmitted, 0 received, +22 errors, 100% packet loss, time 639506ms

Anyone else having the same issue?
Cheers
ajhphd

cyril7

9058 posts

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#306725 12-Mar-2010 19:17

Hi I suspect like many ISPs they block pings. but I am on xtra and Vodafone.co.nz comes up toote sweet.

Cyril

Lurch

1061 posts

Uber Geek

#306727 12-Mar-2010 19:18

No problem here either.

ajhphd

37 posts

Geek

#306761 12-Mar-2010 21:21

Thanks for your relies, this seems to have resolved itself and I am now seeing red
Cheers, hope y'all having a good night :-)

wtf

38 posts

Geek

#307273 15-Mar-2010 08:55

Hi All,

Might be too late for this thread, but anyway...this problem could be because your traffic was at some point passing through a link with a limited MTU size. I had this happen with a Telstra ADSL connection, it turned out that I had an old set of settings that did limit the MTU size, and going to the latest ones fixed it. So I don't know if any of your fiddling would have updated the ADSL settings. I have a vague impression that Xtra can actually do this for you remotely without even asking, they did it once years ago to my connection, which since it was not an Xtra one turned out to be a good way of killing it.

But anyway, if what you were seeing was due to the MTU size issue, it is not an Xtra problem, it is due to the way the Vodafone web server and network is set up.

johnr

19282 posts

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Inactive user

#307284 15-Mar-2010 09:11

ajhphd: Thanks for your relies, this seems to have resolved itself and I am now seeing red
Cheers, hope y'all having a good night :-)

Vodafone has contacted another service provider and got the issue resolved

It was not a vodafone or xtra issue just a provider in between

John

exportgoldman

1202 posts

Uber Geek

Trusted

#307315 15-Mar-2010 10:18

johnr: Vodafone has contacted another service provider and got the issue resolved

It was not a vodafone or xtra issue just a provider in between

John

Out of interest whose network sits between Vodafone and Telecom? I thought you both would have passed data through the Auckland/Wellington peering exchanges or directly to each other. Don't have to answer, and bonus points if it's FX Networks :)

Tyler - Parnell Geek - iPhone 3G - Lenovo X301 - Kaseya - Great Western Steak House, these are some of my favourite things.

johnr

19282 posts

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Inactive user

#307324 15-Mar-2010 10:27

Not related to FX networks in any way