mobile broadband using sim card slot

Forums › Spark New Zealand (including Skinny and BigPipe) › mobile broadband using sim card slot - please help

mj

3 posts

Wannabe Geek

#62409 6-Jun-2010 11:16

Hi there - my first post so hope I don't embarras myself!

I've just purchased an HP 8540p laptop - windows 7 proffessional 32bit (locally through micro ingram)

I had been using a telecom t stick on prior machine, but noticed the new machine has a sim card slot under battery, so thought I would take the sim card out of the t stick and try it in the battery slot.

Initially it wouldn't find any network, but after talking to someone in a call centre at HP - I downloaded some? networking firmware from the HP site - it now can see telecom and Vodafone networks, but when trying to connect to telecom, gives and error stating "incorrect APN or access string or contact provider to enable data service on this device"

I've talked to telecom a few times and tried APN's - internet.telecom.co.nz and direct.telecom.co.nz - IP & DNS are set to auto.

Possibly still a frequency issue? although it show good signal strenth on the HP connection manager

Could someone please offer any advice of what to try next?

codyc1515

1598 posts

Uber Geek
Inactive user

#338744 6-Jun-2010 11:24

I'm not quite sure, but I have a feeling it might be locked, or not support the 3G 850 band Telecom uses.
Although according to the website here, it says it supports AT&T which use the same bands as Telecom XT.

nzbnw

2369 posts

Uber Geek

Trusted

Spark

#338745 6-Jun-2010 11:25

IIRC with some of these HP laptops you need to set up a manual Dial Up Networking (DUN) connection to get them to work rather than use the provided software.

Try using the dialing string *99#, username and password should be blank.

nzbnw

freitasm

BDFL - Memuneh
68840 posts

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Administrator

Trusted

Geekzone

Lifetime subscriber

#338754 6-Jun-2010 12:13

There is another discussion from just a couple of weeks ago in this forum. Look for it.

Also I have moved this to the correct forum. Please post in the correct forum.

These links are referral codes

mj

3 posts

Wannabe Geek

#338763 6-Jun-2010 12:49

Thanks for that, will check out

mj

3 posts

Wannabe Geek

#338765 6-Jun-2010 12:52

Thanks for that, if it is locked that would be in the bios settings?

nitrotech

1259 posts

Uber Geek

#338811 6-Jun-2010 16:22

As above, all the info is in this thread

http://www.geekzone.co.nz/forums.asp?forumid=39&topicid=61709

The upshot is that the HP software doesn't correctly support XT, however with the above tweaks you'll be away laughing

Give it a go and if you have issues post back