Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


BGL



1 post

Wannabe Geek


Topic # 6783 23-Feb-2006 02:13
Send private message

Okay now im pissed. For the last week my 2mbps plan from xtra has not been going full speed. It started last week when the phone went down but the broadband still worked. I was getting connection at 640kbps. Rang telecom and they sent someone out. Took 2 days and then phone was working. Broadband now connected at 1-1.4mbps. Now this is really annoying because up untill this I was get 2mbps all the time everytime since I changed over when they upgraded the speeds in Nov 2004. How is it that all of a sudden my speed is halved? Telecom have sent someone out already and they say everything is fine and it is going at full speed. However the speed test and the connect rate tell a different story. Upon ringing telecom tonight the lady on the phone tells me that "It's up to 2mbps maximum, so you will get anything up to that". Not satisfied I ask to speak to someone else who wont give me such a generic answer. Surely there has to be a reason why my speed is cut in half right? So she tells me that a team leader will ring me shortly to discuss it. Later she calls me back and tells me that she has been discussing with her co-workers and they tell her that the speed I am getting is unacceptable and they are sending someone out for the second time to have a look at it and rewire it.

HAS ANYONE ELSE HAD THIS HAPPEN TO THEM???? YOUR SPEED HALVED AS OF LATE??

And so we are going up to 3.5mbps but what is the point if I now can't even get 2??

Any answers that can help my head get around this much appreciated.

WHEW

Create new topic
Hawkes Bay
8477 posts

Uber Geek
+1 received by user: 4

Mod Emeritus
Trusted
Lifetime subscriber

Reply # 29164 23-Feb-2006 09:04
Send private message

Maybe you will get 2 once they increase it to 3.5???
(Just kidding).

Its possible your equipment could be the culprit? I have an 11b wifi card, which connects at full rate, a nice modern ADSL modem, full signal strength, everything reporting a top connection, but throuighput is only around 800kbps at the best of times.

Turn of another machine in the house with an 11g card, and I speed up (and its a clean machine, its not hogging bandwidth).

For weeks I thought it was my internet connection, when it really wasnt.

Check everything, try a friends modem & network cable (and a friends laptop if possible).

It may just be a $2 part somewhere...




Visit http://www.thecloud.net.nz for New Zealand based Hosted Exchange, Virtual Servers, Web Hosting, FTP Backup & more.
(1GB free FTP storage, or larger plans from $5.75)
 
 - Setup your own mailserver at home on Ubuntu Server - full step by step howto here.
 - Have you seen this: Nathan "KFC4LIFE" Dunn.


210 posts

Master Geek


Reply # 30504 12-Mar-2006 00:39
Send private message

Will make sure you check your phone bill when it comes out, you shouldn't get a charge for the second call-out. And when the tech comes make sure they show you the test result on their equipment.

Pretty much... watch them do the test.




We'll never be too old to learn, and we learn at least one new thing every day.

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

CPTPP text and National Interest Analysis released for public scrutiny
Posted 21-Feb-2018 19:43


Foodstuffs to trial digitised shopping trolleys
Posted 21-Feb-2018 18:27


2018: The year of zero-login, smart cars & the biometrics of things
Posted 21-Feb-2018 18:25


Intel reimagines data centre storage with new 3D NAND SSDs
Posted 16-Feb-2018 15:21


Ground-breaking business programme begins in Hamilton
Posted 16-Feb-2018 10:18


Government to continue search for first Chief Technology Officer
Posted 12-Feb-2018 20:30


Time to take Appleā€™s iPad Pro seriously
Posted 12-Feb-2018 16:54


New Fujifilm X-A5 brings selfie features to mirrorless camera
Posted 9-Feb-2018 09:12


D-Link ANZ expands connected smart home with new HD Wi-Fi cameras
Posted 9-Feb-2018 09:01


Dragon Professional for Mac V6: Near perfect dictation
Posted 9-Feb-2018 08:26


OPPO announces R11s with claims to be the picture perfect smartphone
Posted 2-Feb-2018 13:28


Vocus Communications wins a place on the TaaS panel
Posted 26-Jan-2018 15:16


SwipedOn raises $1 million capital
Posted 26-Jan-2018 15:15


Slingshot offers unlimited gigabit fibre for under a ton
Posted 25-Jan-2018 13:51


Spark doubles down on wireless broadband
Posted 24-Jan-2018 15:44



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.