Ok,

So monday morning my phone was working, monday afternoon it wasnt... Unplugged all devices in the house, rang my number and it's coming up engaged as if it's shorted somewhere. I logged a fault with telecom and they've advised me the turnaround time is 8 days for a tech to come out, they also say they can see there is a problem on the line due to DB levels etc it looks like a cable cut.

8 Days for a phone to be fixed!!! :/

Barry