Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Ham

Ham

462 posts

Ultimate Geek


#88366 14-Aug-2011 19:36
Send private message

Speedtest.net confirms .38 of a Mb/s. Plenty of data left.. Is it just me, or a wider problem? I've been on hold to Telecom for 15 min now to find out.

[Moderator edit (MF): fixed company name spelling]
 

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
l43a2
1746 posts

Uber Geek

ID Verified
Trusted

  #506400 14-Aug-2011 19:37
Send private message

rebooted your modem ? done other isolation tests.. etc





 
 
 
 

Lenovo computer and accessories deals (affiliate link).
johnr
19282 posts

Uber Geek
Inactive user


  #506401 14-Aug-2011 19:38
Send private message

Speedtest to where?

Ham

Ham

462 posts

Ultimate Geek


  #506402 14-Aug-2011 19:41
Send private message

l43a2: rebooted your modem ? done other isolation tests.. etc



Yeah, modem and router  



Ham

Ham

462 posts

Ultimate Geek


  #506403 14-Aug-2011 19:43
Send private message

johnr: Speedtest to where?


Does it matter? It doesn't take a rocket scientist to realise somethings not right... Loading web pages etc 

freitasm
BDFL - Memuneh
76328 posts

Uber Geek

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

  #506411 14-Aug-2011 19:52
Send private message

Is it an aerial cable or underground? Is it snowing or raining? Could it be some water in the pipes if this is underground?

If this is not widespread, could it be interference from a new device you plugged in? When was the last time you checked your internal wiring? Could the demarc connection be corroded or broken?





Please support Geekzone by subscribing, or using one of our referral links: Dosh referral: 00001283 | Sharesies | Goodsync | Mighty Ape | Backblaze

 

freitasm on Keybase | My technology disclosure

 

 

 

 

 

 


Talkiet
4688 posts

Uber Geek

Trusted

  #506422 14-Aug-2011 20:04
Send private message

Ham:
johnr: Speedtest to where?


Does it matter? It doesn't take a rocket scientist to realise somethings not right... Loading web pages etc 


Yes it does matter.

Cheers - N





--

 

Please note all comments are the product of my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.


DonGould
3892 posts

Uber Geek


  #506423 14-Aug-2011 20:04
Send private message

Ham:
johnr: Speedtest to where?


Does it matter? It doesn't take a rocket scientist to realise somethings not right... Loading web pages etc 


Yes Ham it does matter.

There's a big storm over the country.  I have problems in wellington currently because of snow. 

Sky is out for customers, and my guess is snow on the dish.  That will be causing more people to be using net as their TV is out.

Speed tests go to different servers.  If you're using a server that's over a compromised link then its performance will be down as a result.

Johnr is a senior guy for one of the bigger providers.  If he asks a question at a time like this then it pays to just give a straight answer even if you don't get why it might be relevant.

For all I know, he's trying to get a picture of faults around the co and may be helping other pplz at the same time.

I've already been on other lists asking other operators if they're seeing faults to get a picture of where problems are.

Other operators will be following lists to get a feel for where there are problems - say way the CCC are using those earthquake indicator buildings in the CBD.

Johnr is also attempting to get some scope of your ability to know how to best help you.  :)




Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - don@i.am.a.can.do.kiwi.nz




Ham

Ham

462 posts

Ultimate Geek


  #506425 14-Aug-2011 20:07
Send private message

freitasm: Is it an aerial cable or underground? Is it snowing or raining? Could it be some water in the pipes if this is underground?

If this is not widespread, could it be interference from a new device you plugged in? When was the last time you checked your internal wiring? Could the demarc connection be corroded or broken?




Nothing has changed with our setup, it was fine 2 hours ago... I got through to Telecom after about half an hour.. She said she tested my line between the exchange and the modem and got 7Mbps so she is convinced our modem is broken. I'm not so sure but they are the experts. 

Ham

Ham

462 posts

Ultimate Geek


  #506428 14-Aug-2011 20:09
Send private message

DonGould:
Ham:
johnr: Speedtest to where?


Does it matter? It doesn't take a rocket scientist to realise somethings not right... Loading web pages etc 


Yes Ham it does matter.

There's a big storm over the country.  I have problems in wellington currently because of snow. 

Sky is out for customers, and my guess is snow on the dish.  That will be causing more people to be using net as their TV is out.

Speed tests go to different servers.  If you're using a server that's over a compromised link then its performance will be down as a result.

Johnr is a senior guy for one of the bigger providers.  If he asks a question at a time like this then it pays to just give a straight answer even if you don't get why it might be relevant.

For all I know, he's trying to get a picture of faults around the co and may be helping other pplz at the same time.

I've already been on other lists asking other operators if they're seeing faults to get a picture of where problems are.

Other operators will be following lists to get a feel for where there are problems - say way the CCC are using those earthquake indicator buildings in the CBD.

Johnr is also attempting to get some scope of your ability to know how to best help you.  :)


Sounds logical, I'm not an expert but I know its slower than normal 

Talkiet
4688 posts

Uber Geek

Trusted

  #506430 14-Aug-2011 20:10
Send private message

On my Telecom ADSL connection in Chch I currently get 12.24Mbit down / 800kbps up, using http://speedtest.telecom.co.nz/

This is with a 14488/946 ADSL sync.

Cheers - N




--

 

Please note all comments are the product of my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.


DonGould
3892 posts

Uber Geek


  #506436 14-Aug-2011 20:18
Send private message

Talkiet: On my Telecom ADSL connection in Chch I currently get 12.24Mbit down / 800kbps up, using http://speedtest.telecom.co.nz/

This is with a 14488/946 ADSL sync.

Cheers - N




Snap server in christchurch..

.

World exchange server in auckland...

Neil - 14/2 to your server...  where is that server located?



Ham, do you see the point?

I'm on 15/2 hfc and I suspect if I speed test my gateway I'll get 15/2




Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - don@i.am.a.can.do.kiwi.nz


Ham

Ham

462 posts

Ultimate Geek


  #506439 14-Aug-2011 20:23
Send private message

DonGould:
Talkiet: On my Telecom ADSL connection in Chch I currently get 12.24Mbit down / 800kbps up, using http://speedtest.telecom.co.nz/

This is with a 14488/946 ADSL sync.

Cheers - N

Snap server in christchurch..

World exchange server in auckland...

Neil - 14/2 to your server...  where is that server located?

Ham, do you see the point?

I'm on 15/2 hfc and I suspect if I speed test my gateway I'll get 15/2


The one I did initially, and the one Telecom told us to do didn't say where they were located, either way I have to wait 20 odd seconds for a page to load, lol. Maybe rats are eating our cabling for warmth.

Talkiet
4688 posts

Uber Geek

Trusted

  #506440 14-Aug-2011 20:23
Send private message

DonGould:

Neil - 14/2 to your server...  where is that server located?

[snipped stuff]


Actually I don't recall where it is exactly... Based on the very short tracert and the times I suspect it's in Akl, probably MDR.

Don't quote me on that though - I'm just inferring from very similar behaviour to other servers I know are in MDR.

Cheers - N





--

 

Please note all comments are the product of my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.


DonGould
3892 posts

Uber Geek


  #506441 14-Aug-2011 20:23
Send private message

Ham: Sounds logical, I'm not an expert but I know its slower than normal 



Yes, we understand it's slower and frustrating... but we are interested in understanding why it's slow, figuring it out and working to improve it for you and everyone else who might also be effected.

With respect to the helpdesk... trust me, the people helping you here are way more experts than the level 1 helpdesk :)  I would consider myself a bunny in the midist of some of this talent! :)

and it's obvious to us that you're not expert... but if you work with the guys here and post the info they ask for, then you'll quickly become far more expert and be able to offer more help to others in the future as well... that's how I got my knowledge and so do many :) :) :)

 

So please, start by running some more tests and posting the results and we will talk you though trying to figure it out.






Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - don@i.am.a.can.do.kiwi.nz


DonGould
3892 posts

Uber Geek


  #506443 14-Aug-2011 20:26
Send private message

Talkiet:
Actually I don't recall where it is exactly... Based on the very short tracert and the times I suspect it's in Akl, probably MDR.

Don't quote me on that though - I'm just inferring from very similar behaviour to other servers I know are in MDR.

Cheers - N



lol... ok, I deserved that... yes I should have just run a trace to it ;)

MDR?  Sorry, is that like MDF? :p




Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - don@i.am.a.can.do.kiwi.nz


 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic





News and reviews »

Samsung Announces Galaxy AI
Posted 28-Nov-2023 14:48


Epson Launches EH-LS650 Ultra Short Throw Smart Streaming Laser Projector
Posted 28-Nov-2023 14:38


Fitbit Charge 6 Review 
Posted 27-Nov-2023 16:21


Cisco Launches New Research Highlighting Gap in Preparedness for AI
Posted 23-Nov-2023 15:50


Seagate Takes Block Storage System to New Heights Reaching 2.5 PB
Posted 23-Nov-2023 15:45


Seagate Nytro 4350 NVMe SSD Delivers Consistent Application Performance and High QoS to Data Centers
Posted 23-Nov-2023 15:38


Amazon Fire TV Stick 4k Max (2nd Generation) Review
Posted 14-Nov-2023 16:17


Over half of New Zealand adults surveyed concerned about AI shopping scams
Posted 3-Nov-2023 10:42


Super Mario Bros. Wonder Launches on Nintendo Switch
Posted 24-Oct-2023 10:56


Google Releases Nest WiFi Pro in New Zealand
Posted 24-Oct-2023 10:18


Amazon Introduces All-New Echo Pop in New Zealand
Posted 23-Oct-2023 19:49


HyperX Unveils Their First Webcam and Audio Mixer Plus
Posted 20-Oct-2023 11:47


Seagate Introduces Exos 24TB Hard Drives for Hyperscalers and Enterprise Data Centres
Posted 20-Oct-2023 11:43


Dyson Zone Noise-Cancelling Headphones Comes to New Zealand
Posted 20-Oct-2023 11:33


The OPPO Find N3 Launches Globally Available in New Zealand Mid-November
Posted 20-Oct-2023 11:06









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.







Lenovo