I have a pink Telecom R101 phone. I receive pxt messages but can not view the picture!!!!!!!!!!It says you have a new photo/video message click Go/View to see now. I click ok and nothing happens. Ive scrolled through all the options many times but no mater what I do I can not open the pxts. IS THIS HAPPENING WITH ANYONE ELSE? I have read the manuel and it says to do what Im doing but why are my pxts not opening????? I have so many pxt messages that I can not open and its driving me nuts wandering what they are. GRRRRR can someone please help me???
Visit a Store or call the Call Centre. They will confirm settings on device, and troubleshoot. Typically this is common where a LightSurf profile reset will solve the issue were you keep getting links instead of an actual in message MMS.
Another thing that can fix this - if you've never sent a picture message from your phone before, try sending one first and it usually "enables" receiving as well. Not retroactive though.
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#89041 25-Aug-2011 18:31
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