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2 posts

Wannabe Geek


#89041 25-Aug-2011 18:31
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I have a pink Telecom R101 phone. I receive pxt messages but can not view the picture!!!!!!!!!!It says you have a new photo/video message click Go/View to see now. I click ok and nothing happens. Ive scrolled through all the options many times but no mater what I do I can not open the pxts. IS THIS HAPPENING WITH ANYONE ELSE? I have read the manuel and it says to do what Im doing but why are my pxts not opening????? I have so many pxt messages that I can not open and its driving me nuts wandering what they are. GRRRRR can someone please help me???

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210 posts

Master Geek


  #512040 25-Aug-2011 19:41
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Scroll down until the link is highlighted, press Options, Use Highlight Object, Link. Then it should open in your phones browser.

5446 posts

Uber Geek


  #512147 25-Aug-2011 22:11
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It helps if you have some credit as well.

 
 
 
 


3164 posts

Uber Geek

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  #512152 25-Aug-2011 22:16
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You can always go to http://mmsgallery.telecom.co.nz/ from a regular computer and view it online.




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484 posts

Ultimate Geek


  #512173 25-Aug-2011 23:37
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Visit a Store or call the Call Centre. They will confirm settings on device, and troubleshoot. Typically this is common where a LightSurf profile reset will solve the issue were you keep getting links instead of an actual in message MMS.



2 posts

Wannabe Geek


  #512336 26-Aug-2011 11:02
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thanks everyone. I rung telecom and they got me to reset my settings and it fixed the problem. Yay

83 posts

Master Geek


  #512804 27-Aug-2011 10:25
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Another thing that can fix this - if you've never sent a picture message from your phone before, try sending one first and it usually "enables" receiving as well. Not retroactive though.

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