how do you open pxt messages on Telecom R101

Forums › Spark New Zealand (including Skinny and BigPipe) › how do you open pxt messages on Telecom R101

charm12

2 posts

Wannabe Geek

#89041 25-Aug-2011 18:31

I have a pink Telecom R101 phone. I receive pxt messages but can not view the picture!!!!!!!!!!It says you have a new photo/video message click Go/View to see now. I click ok and nothing happens. Ive scrolled through all the options many times but no mater what I do I can not open the pxts. IS THIS HAPPENING WITH ANYONE ELSE? I have read the manuel and it says to do what Im doing but why are my pxts not opening????? I have so many pxt messages that I can not open and its driving me nuts wandering what they are. GRRRRR can someone please help me???

VinLew

210 posts

Master Geek

#512040 25-Aug-2011 19:41

Scroll down until the link is highlighted, press Options, Use Highlight Object, Link. Then it should open in your phones browser.

quickymart

13924 posts

Uber Geek

ID Verified

#512147 25-Aug-2011 22:11

It helps if you have some credit as well.

BarTender

3606 posts

Uber Geek

ID Verified

Trusted

Lifetime subscriber

#512152 25-Aug-2011 22:16

You can always go to http://mmsgallery.telecom.co.nz/ from a regular computer and view it online.

firefuze

510 posts

Ultimate Geek

#512173 25-Aug-2011 23:37

Visit a Store or call the Call Centre. They will confirm settings on device, and troubleshoot. Typically this is common where a LightSurf profile reset will solve the issue were you keep getting links instead of an actual in message MMS.

charm12

2 posts

Wannabe Geek

#512336 26-Aug-2011 11:02

thanks everyone. I rung telecom and they got me to reset my settings and it fixed the problem. Yay

AndrewMac

83 posts

Master Geek

#512804 27-Aug-2011 10:25

Another thing that can fix this - if you've never sent a picture message from your phone before, try sending one first and it usually "enables" receiving as well. Not retroactive though.