My Vodafone Widget not working (Android)

Forums › One New Zealand (including Vodafone, WxC, Farmside) › My Vodafone Widget not working (Android)

sittingduckz

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#150649 29-Jul-2014 16:18

For the last few months my 'My Vodafone' widget has not worked :(

The app itself works well and is very useful but the widget just says 'There is no data available for this connection'

I have removed it and put it back, I've uninstalled the app and reinstalled it, I've tried do a handstand and still nothing

Is this a common problem or just me?

I'm not a complete idiot, I still have some parts missing.

johnr

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#1097988 29-Jul-2014 16:24

Have you installed todays update?

sittingduckz

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#1097990 29-Jul-2014 16:26

Yep, I had high hopes when I saw that update... but no luck

I'm not a complete idiot, I still have some parts missing.

rscole86

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#1097995 29-Jul-2014 16:37

Can you provide a bit more information?
What model phone? Android version? Are you rooted? Custom rom?

johnr

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#1097998 29-Jul-2014 16:40

Have you cleared App data cache?

Andib

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#1098005 29-Jul-2014 17:03

Is this what you're getting? (Using a S5 with different Launcher, Although I do recall having this issue on my nexus but never really though anything of it)

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sittingduckz

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#1098339 30-Jul-2014 08:48

Yes that's it

Galaxy S5 4.4.2 Stock - No root

Cleared app data, and signed in to app again

I'm not a complete idiot, I still have some parts missing.

nakedmolerat

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#1098356 30-Jul-2014 09:06

Yes I have same issue too. I am on Note 3, stock ROM, red share plan.

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NikT

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#1098402 30-Jul-2014 09:50

Hi folks,

Have had a word with the app dev team recently, and they're aware of an issue with the widget - will check for an ETA on a fix. Sorry for the trouble! :)

Product Manager @ PB Tech

Smartphones @ PB Tech | Headphones @ PB Tech

sittingduckz

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#1098535 30-Jul-2014 12:30

NikT: Hi folks,

Have had a word with the app dev team recently, and they're aware of an issue with the widget - will check for an ETA on a fix. Sorry for the trouble! :)

No trouble, it's useful when it works, and not the end of the world when it doesn't :)

I'm not a complete idiot, I still have some parts missing.

sittingduckz

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#1146465 3-Oct-2014 11:47

NikT: Hi folks,

Have had a word with the app dev team recently, and they're aware of an issue with the widget - will check for an ETA on a fix. Sorry for the trouble! :)

Hey NikT, how's this fix coming. Widget is still not working :(

I'm not a complete idiot, I still have some parts missing.

NikT

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#1146481 3-Oct-2014 11:53

sittingduckz:
NikT: Hi folks,

Have had a word with the app dev team recently, and they're aware of an issue with the widget - will check for an ETA on a fix. Sorry for the trouble! :)

Hey NikT, how's this fix coming. Widget is still not working :(

The team is aware & it's to be worked on in a future release, not sure of the ETA on that though as there are a few other features in the roadmap to tackle first. Sorry about that. :(

Product Manager @ PB Tech

Smartphones @ PB Tech | Headphones @ PB Tech