Linux:nzfatmatt: Just discovered this, speaking to Vodafone currently as had signed parents up to Mates Prepay and just discovered mothers has disappeared 11 days into plan. I am feeling like I am going in circles talking to them.
@nzfatmatt If you turn phone off and back on does it appear in the App?
Linux
I wish!! Texted from mums phone to check addons, then logged into website. Not there. I am now 50 minutes into a call (on hold about 6 times now) and all they can see is that it was added and it's just disappeared.