[WXC/VFX] Xnet dead?

Forums › One NZ (including Farmside) › [WXC/VFX] Xnet dead?

1 | 2 | 3 | 4 | 5

66 posts

Master Geek
+1 received by user: 1

#162776 7-Sep-2008 14:43

Xnet/Worldexchange would surely have back-up mains power wouldn't they?

chris021

230 posts

Master Geek
+1 received by user: 25

Trusted

#162778 7-Sep-2008 14:44

WxC have had a UPS failure and due to the nature of the failure are getting everything checked out by a sparky before bringing it back online or something to that effect. Would expect everything to be back online in about half an hour or so.

Chris021

anthonynz

14 posts

Geek

#162779 7-Sep-2008 14:46

What no DR system?

Thanks for the update!

Beaker

76 posts

Master Geek
+1 received by user: 4

#162781 7-Sep-2008 14:56

XNET=FAIL!

nzgadgetman

43 posts

Geek

#162782 7-Sep-2008 14:57

Where's the redundant UPS'... First day on Fusion, took a month to convince the wife that it's just as good as a Telecom line... moved house yesterday... WAF is gone!

Fingers crossed it'll be back up soon.

To either my number, or to the xnet 0800 (from a cell) I get "Your call cannot proceed at present, please try again later".

Very thankful of the data card at this point - allowing me to come on here and find out why we're dead in the water.

Poor form WxC.

Thanks for the update chris021.

raab

262 posts

Ultimate Geek
Inactive user

#162784 7-Sep-2008 15:00

Wonder if they ever tested the UPS. No generator in the building either?

Dell

Shop now for Dell laptops and other devices (affiliate link).

SteveC

stevec
488 posts

Ultimate Geek
+1 received by user: 95

Lifetime subscriber

#162786 7-Sep-2008 15:04

Lets go outside and enjoy the sunshine (at least I assume it is shining in Auckland too????). TelstraClear cable has been excellent since about March.

chris021

230 posts

Master Geek
+1 received by user: 25

Trusted

#162787 7-Sep-2008 15:06

My net is back up by the looks of it...

ajobbins

5053 posts

Uber Geek
+1 received by user: 1279

Trusted

#162788 7-Sep-2008 15:09

Connectivity is back by VFX is still down. My 2talk line is now working fine tho.

anthonynz

14 posts

Geek

#162790 7-Sep-2008 15:18

Just power cycled the router, still nothing for me... perhaps they're controlling the load bit by bit...

Maybe Telstra's $10 price hike on cable is worth switching back.

astrae

268 posts

Ultimate Geek
+1 received by user: 24

#162791 7-Sep-2008 15:23

I'm on a vodem as well....

Still no adsl or Voip in hawkes bay

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

dan

1134 posts

Uber Geek
+1 received by user: 105

Lifetime subscriber

#162795 7-Sep-2008 15:26

VFX line back up, but customers dsl still down

ajobbins

5053 posts

Uber Geek
+1 received by user: 1279

Trusted

#162796 7-Sep-2008 15:30

Still no VFX and when I call the number it just signals ringing, although it is on a direct alawys to voicemail.

sampler

468 posts

Ultimate Geek
+1 received by user: 126

ID Verified

Trusted

Lifetime subscriber

#162800 7-Sep-2008 15:41

2 hours ticked over (sniff)

Nope still kaput for me, DSL,VFX, pinging xyz WXC websites and I am in sunny papatoetoe too !

I find it hard to believe that there there is a single point of failure within an ISP's system that takes EVERYTHING out.

While maybe im a bit simple, Even redirection of their main phone numbers to a cellphone with a message saying "we are working on it" would be good.

Of interest .. 365 Days in the year, is 8736 hours in the year %1 of that is 87.36 hours
Soooo thats 3.6ish days XNET "allow" for down time .. i would FREAK if we lost that in one lump.

phindmarsh

117 posts

Master Geek
+1 received by user: 1

#162801 7-Sep-2008 15:41

My ndsl is back. Funnily enough I still had VFX and Skype working fine during the outage.

1 | 2 | 3 | 4 | 5