PTR records - please help

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tudorale

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#2993244 7-Nov-2022 18:28

myfullflavour: Vodafone is mass market, you probably want to switch a more business-orientated ISP that would understand this request first go.

Judging by the lack of response from anyone at Vodafone, it looks like I don't have a choice.

I guess I'll be shopping around.

nztim

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TEAMnetwork

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#2993260 7-Nov-2022 18:59

TBH would have expected @maxinen or @NickR1 to have chimed in about now, even if it was to tell you a flat out no

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

NickR1

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#2993330 8-Nov-2022 07:22

Apologies - I've been extremely busy both in and out of work.

I recall helping a customer with this a few years ago back when I was front of house so the process must exist somewhere. I don't know the process but I can annoy the right people until I get it.

Please PM me the details and I'll see what I can do.

Sidenote: Directly tagging me wasn't sending notifications as I had neglected to update my email address from .com to .nz. It's possible both JP and Maxine are in a similar bucket.

tudorale

29 posts

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#2993335 8-Nov-2022 08:05

NickR1:

Apologies - I've been extremely busy both in and out of work.

I recall helping a customer with this a few years ago back when I was front of house so the process must exist somewhere. I don't know the process but I can annoy the right people until I get it.

Please PM me the details and I'll see what I can do.

Sidenote: Directly tagging me wasn't sending notifications as I had neglected to update my email address from .com to .nz. It's possible both JP and Maxine are in a similar bucket.

All good, thank you for offering to help - I appreciate it!

I've forwarded you my details.