Speed test..slow ?

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164 posts

Master Geek
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#1386470 13-Sep-2015 07:55

This is.direct distance from cabinet. It would be length of.the copper.
This for a new.connection, when it is live I will see speed.
I know what you mean about long and winding road.
But in this case the cable goes across the creek on poles cutting out 5klms

quickymart

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#1386476 13-Sep-2015 08:16

Well, all you can do is get it connected and see what happens - but John is correct, it may not be taking the most direct path to your house.

johnr

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#1386481 13-Sep-2015 08:39

700 meters would be OK for VDSL

sbiddle

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#1386491 13-Sep-2015 09:13

RunningMan:

The >5Mb/s area indicates a long line between you and the exchange or cabinet you are connected to - the only solution to this is move house (i.e. closer).

Not quite true. 5Mbps areas are also areas that are ADSL1 BUBA areas on an ASAM or Conklin. If you look at the may overlays you can see if this is the case because the cabinet or exchange will have 10Mbps+ and/or VDSL2 around the exchange or cabinet. If it doesn't have this and just a 5Mbps area then it's likely to be an ADSL1 connection.

Based on the minimal information the OP has posted so far there is nothing to suggest there is infact a problem. They're very likely to be on an ADSL1 BUBA connection off an ASAM so their connection is working as expected.

beenz

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#1386503 13-Sep-2015 09:49

Hi

This is the view I get on the router page when looking for modem stats.
Where do I go from here please.

https:https://cdn.geekzone.co.nz/imagessubs/c9df6704bbb8faacbb766cb67ced3c53.jpg

MrBob

95 posts

Master Geek
+1 received by user: 20

#1386536 13-Sep-2015 10:47

You cant view modem / dsl stats on the vodafone station.

The best you can do is uplink / downlink speeds under 'settings' or on the 'internet' screen of the modem itself

kaihoka

164 posts

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#1386618 13-Sep-2015 13:00

johnr: 700 meters would be OK for VDSL

this new connection is for my son and it should have been very straight forward
the previous tenants had ADSL with vodafone which they said worked fine.
however when i tried to get a connection for them there were several problems
first the chorus map showed no coverage.
the house was surrounded by dark brown 20mpbs coverage but the dwelling itself was in the white , no coverage.
so 90% of the ISPs said there were no services at that address.
so i decided to stick with voda because it had worked there.
next problem the google map that vodafone uses put the correct house no in the middle of a creek and the wrong no on the house.
i ended up using a district council map with LINZ to locate the exact address.
it is now stuck in something called the procurement office, but it has been flagged as urgent

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quickymart

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#1386620 13-Sep-2015 13:14

Why not try reaching out via their FB page?

kaihoka

164 posts

Master Geek
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#1386622 13-Sep-2015 13:23

quickymart: Why not try reaching out via their FB page?

do they have one
i am expecting it all to be sorted on monday
it is not the staffs fault they have only the maps to go on
but i thought chorus would have accurate maps

beenz

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#1386626 13-Sep-2015 13:44

This is the view I get when I go in to my router.
How do I get the stats out from this please

coffeebaron

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#1386642 13-Sep-2015 14:53

Have a look in advanced or settings.

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quickymart

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#1386644 13-Sep-2015 15:00

kaihoka:
quickymart: Why not try reaching out via their FB page?

do they have one
i am expecting it all to be sorted on monday
it is not the staffs fault they have only the maps to go on
but i thought chorus would have accurate maps

https://www.facebook.com/vodafoneNZ