New cable modem - Technicolor TC7210d

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5 posts

Wannabe Geek

#1340189 9-Jul-2015 20:05

Can someone please help

I have been streaming movies/videios from my network wifi to my Samsung tv and now since upgrading to the new Technicolor Modem I keep getting Message on tv Please check your network connection. Now after typing this I thought I better check my other TV in the Kids Play room which is wired and also get same error so this is not just a wifi issue?

Any ideas on any setting I may need to change ?

Also cant see how to turn wifi signal off, My Netgear one was fine for all the above.

Jase2985

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#1340192 9-Jul-2015 20:08

i would check the IP settings on the tv's, maybe the modem has a different IP address?

freitasm

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#1340194 9-Jul-2015 20:10

Perhaps the TVs are using static IP addresses? Even perhaps restart the TV completely (power off, not sleep from remote).

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Skover

5 posts

Wannabe Geek

#1340216 9-Jul-2015 20:44

Ok so I have tried that.

Still no Joy, I can see the file but just wont play it.

the IP address is set to auto so not that and just had a look now on tv and same as showing in residential Gatway.

This applys to pictures aswell arrrrh

johnr

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#1340373 10-Jul-2015 09:28

@Skover can you DM me your Cable account number and best contact number for you please,

John

phantomdb

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#1341107 11-Jul-2015 13:16

And the fails begin, One tech support call so far. IM COUNTING

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Yabanize

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#1341186 11-Jul-2015 16:42

phantomdb: And the fails begin, One tech support call so far. IM COUNTING

Have you got one?

phantomdb

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#1341219 11-Jul-2015 17:52

Yabanize:
phantomdb: And the fails begin, One tech support call so far. IM COUNTING

Have you got one?

FORTUNATELY i don't have one still the Cisco model. i was making reference to the previous post as it sounded like that poster had one and was having issues.

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Yabanize

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#1341272 11-Jul-2015 18:42

They really should've got the bridging mode sorted before rolling this out,

This thread has just popped up
http://www.geekzone.co.nz/forums.asp?forumid=66&topicid=175778&page_no=1#1341260

johnr

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#1341291 11-Jul-2015 19:04

phantomdb: And the fails begin, One tech support call so far. IM COUNTING

Can you post something that adds value I am starting to see a pattern from your posts and many of them are trolling

phantomdb

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#1341358 11-Jul-2015 21:22

johnr:
phantomdb: And the fails begin, One tech support call so far. IM COUNTING

Can you post something that adds value I am starting to see a pattern from your posts and many of them are trolling

Noted, not intentional. Sorry about that.

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Skover

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Wannabe Geek

#1341492 12-Jul-2015 08:47

Thanks Johnr, Look fwd to hearing from you.

If you have any ideas of what it could be in the mean time please post and ill give it a try.

Like I said the only thing that has changed in my setup is the new all in one modem/wifi/router.

Cheers

Yabanize

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#1341860 12-Jul-2015 23:21

I see technicolor also do Cable TV boxes... Are there chances we are getting them too?

Skover

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Wannabe Geek

#1341863 12-Jul-2015 23:47

OK so just gone through network settings again and it must of reset to public network when I changed over to new Modem, changed this back to private and working again. Sorry for the fuss. aarrhh SOLVED...

lokhor

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#1345425 16-Jul-2015 13:24

I have resigned to switch to 100/10 from 130/10 as it's $20 cheaper and going to get one of these Technicolor jobbies installed, hopefully its a step up from the Netcomm router.

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