Very bad international upload rates (sub 1-2 Mbps, HFC)

Forums › One NZ (including Farmside) › Very bad international upload rates (sub 1-2 Mbps, HFC)

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lottelul

3 posts

Wannabe Geek
+1 received by user: 1

#3002630 28-Nov-2022 14:04

Looking like it's fixed here too, and stream/upload tests are yielding normal results again.

Thank you so much Maxine, do you have any update on what the issue was?

RexHavoc

100 posts

Master Geek
+1 received by user: 4

#3002636 28-Nov-2022 14:20

All good here too.

Thanks @MaxineN

MaxineN

Max
2049 posts

Uber Geek
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Subscriber

#3002639 28-Nov-2022 14:23

lottelul:

Looking like it's fixed here too, and stream/upload tests are yielding normal results again.

Thank you so much Maxine, do you have any update on what the issue was?

IP team pushed an update to the core that has fixed something that was broken on Thursday.

Traceroutes might look a little different now.

Happy to hear we've resolved it.

Ramblings from a mysterious lady who's into tech. Warning I may often create zingers.

Lorenceo

904 posts

Ultimate Geek
+1 received by user: 336

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#3002654 28-Nov-2022 15:09

That's a pretty quick turnaround for a best effort residential service. Especially as it was reported over a weekend. Well done. :)

allan

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Lifetime subscriber

#3002659 28-Nov-2022 15:22

Lorenceo:

That's a pretty quick turnaround for a best effort residential service. Especially as it was reported over a weekend. Well done. :)

Yes but if it affects Geekzone members, you know they're not going to let it go until it's fixed... 😁

Tatou

244 posts

Master Geek
+1 received by user: 58

#3002669 28-Nov-2022 15:42

All OK with me now

Thanks @MaxineN

Way to go to Geekzone for this forum and we didn't even have to ring the call center ( taking years off our life) :-)

Quic Broadband

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Foo

522 posts

Ultimate Geek
+1 received by user: 16

#3002929 29-Nov-2022 08:06

Sorted for me as well. Thanks Maxine.

nztim

4013 posts

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TEAMnetwork

Subscriber

#3002936 29-Nov-2022 08:31

Lorenceo:

That's a pretty quick turnaround for a best effort residential service. Especially as it was reported over a weekend. Well done. :)

Key word there is "best effort" - Well done to Maxine & Team

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

Yabanize

2351 posts

Uber Geek
+1 received by user: 583

#3003336 29-Nov-2022 20:54

I'm in Christchurch and had issues with HFC upload slowing to a crawl and packet loss on and off since anuary (at random times of day). Had a tech visit a couple of times, however due to the issue being sporadic they said there was nothing wrong with it. In the end gave up and moved to Fibre.

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