[WXC/VFX] Strange Speed Drops

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [WXC/VFX] Strange Speed Drops

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3267 posts

Uber Geek

Trusted

#99876 14-Dec-2007 07:51

Magikmoose: I have had this issue twice this week - had not happened before this. Last time it happened was the 12th - pulling the dsl line did not restore speed but rebooting router resolved. Kills download speed but router sync speed remains constant.
Using a WAG54GP2V2. I will monitor and log fault with HD if this happens again.
Cheers.

That means it is your modem, not your ISP. Pulling out the line will force renegociation of the connection. Rebooting the modem will clear any junk/corruption in the modem.

You can never have enough Volvos!

maverick

3594 posts

Uber Geek

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WorldxChange

#99877 14-Dec-2007 07:58

We are still working on this and the root cause for the problems being seen, if you have the issue could you please post your speeds, modem being used, if you have VFX or not, and what type of VFX device you do have

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

chris021

227 posts

Master Geek

Trusted

#100038 14-Dec-2007 22:24

Hey,

Have had had it happen a couple of times including tonight. my download was still fine at 6mbit but upload was about 128k. i have a dynalink adsl router and run VFX from asterisk. Reboot of router fixed it and i am back to 6mbit down .8 mbit up.

Cheers.

itey

476 posts

Ultimate Geek

#100100 15-Dec-2007 12:06

hrm just noticed this on my fs/fs connection.

router: dynalink rta 770
vfx: yes. using a pap2t.

itey

476 posts

Ultimate Geek

#100101 15-Dec-2007 12:08

Would you like me to not restart my router?

I currently don't need fs upload, and will soon be going out until late this evening. So I'll leave my router for now, so you can take a look at the logs if you like

I will pm you my login details.

Quattro

19 posts

Geek

#100242 16-Dec-2007 15:14

So much for it only being upload...

Modem: DLink 504G (syncs at 4.8mbit)

VFX: No

EDIT: After rebooting modem:

maverick

3594 posts

Uber Geek

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WorldxChange

#100246 16-Dec-2007 15:33

Thanks Quattro, we did believe it was only upload but we are obviously now still seeing some intermittent isues, they are deffinetly not as many as before, we are working on finding the root cause an get a resolution in place asap

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

Equinox IT

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downhill

56 posts

Master Geek

#100249 16-Dec-2007 16:10

All good here in rural Helensville

[URL=https://www.speedtest.net][IMG]https://www.speedtest.net/result/212507663.png[/IMG][/URL]

16 1613 DEC 07

itey

476 posts

Ultimate Geek

#100481 17-Dec-2007 17:57

Just had the issue again today, 2nd time in 2 days.

this time my download was limited to around 256kbit, and the upload to 128k. I have restarted my router, and download speeds are ~6mbit, upload ~700k

you have my account details in a PM maverick, incase you want to take a look at the logs of what ever.

cheers

GEOMAX

450 posts

Ultimate Geek

#100489 17-Dec-2007 18:14

I have just had the 256k treatment again. I was told by (Simon) at the XNET helpdesk recently to use the xnet speedtest as it was more accurate. I note that both have downloads of around 7megs and (xnet) has upload of 400k with speedtest normally about 750k. i think it is time to admit the problem is caused by fiddling bandwith management to give QOS for VFX service.
I think it is time for some facts.

grant_k

3539 posts

Uber Geek

Trusted

#100492 17-Dec-2007 18:43

GEOMAX: ...i think it is time to admit the problem is caused by ?fiddling bandwith management to give QOS for VFX service.
I think it is time for some facts.

I just experienced this problem for the first time. Speed was DREADFULLY SLOW, even worse than dial-up.

Restarted router and all OK. I don't have any VFX service on this line, so that is definitely NOT the problem in my case.

GEOMAX

450 posts

Ultimate Geek

#100499 17-Dec-2007 19:22

Are all your lines on the same VFX account? i seem to remember earlier you had 3 VFX lines. Maybe it is a total usage problem.
I would like Phil to reply with what they have found out todate.

grant_k

3539 posts

Uber Geek

Trusted

#100503 17-Dec-2007 19:34

GEOMAX: Are all your lines on the same VFX account? i seem to remember earlier you had 3 VFX lines. Maybe it is a total usage problem.

Nope, 2 different accounts and the third one is wireless which has hardly been used this month.

GEOMAX

450 posts

Ultimate Geek

#100505 17-Dec-2007 19:45

some questions then.
Do you use any other voip providers ? i use Voipbuster.
Do you get different results between xnet and speedtest tests?

grant_k

3539 posts

Uber Geek

Trusted

#100511 17-Dec-2007 20:06

GEOMAX: Do you use any other voip providers ? i use Voipbuster.

I use Skype in voice mode occasionally, but not for the past quite a few days.

GEOMAX: Do you get different results between xnet and speedtest tests?

Nope. Exactly the same within the usual margin of variation that you typically get with this sort of test.

P.S. The affected connection is on the Xnet RIVER plan i.e. FS/128k. The other connection which uses Xnet FLOOD is unaffected.

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