Important update about your broadband

Forums › One NZ (including Farmside) › Important update about your broadband - Move to unlimited 4G

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alasta

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#2581558 8-Oct-2020 19:00

Does anyone know how the copper withdrawal code deals with people who are unable to get fibre installed due to objections from anti-social neighbours?

cokemaster

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#2581651 8-Oct-2020 21:51

Its worth pointing out that Vodafone and Spark save considerable amounts of money migrating you over to Wireless Broadband. They would otherwise need to pay Chorus (or a LFC for Fibre connections) input pricing which doesn't exist in the same form on their own mobile networks. It would not surprise me if it was in excess of $300pa. They also save money because 4G and Fibre are not as temperamental as certain copper connections which means less tech visits / contact centre costs. Chorus will continue to provide voice and broadband services over copper for some time and in non-fibre but copper broadband coverage areas, its the decision of the retail provider (eg. Spark or Vodafone) on whether to offer voice/broadband over copper or not (although you may see some messaging that might bend the line on this).

Your mileage on such solutions will vary - if you are on a heavily congested cell site during peak time, your speeds can be sub 1mbps whilst 50mbps or more off peak. If you are on a lightly or medium loaded cellsite, it can be quite a big boost when compared to a DSL2+ or slow performing VDSL connection. Upload is considerably faster. If you are a gamer, you will definitely notice a slight latency penalty (usually 20-30ms in my experience) and during congestion, you will definitely feel it (when playing on AU servers).

My folks were on it for quite some time and as a whole - Wireless BB performs reasonably well... except they did have buffering issues with Netflix during 7PM-9PM due to their local 4G cellsite being overloaded. They've since moved to Fibre and haven't looked back.

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nztim

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#2581661 8-Oct-2020 22:15

alasta:
Does anyone know how the copper withdrawal code deals with people who are unable to get fibre installed due to objections from anti-social neighbours?

Was in the first draft, then not in the second one - have not checked back in a while.

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

spaceknight

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#2581675 8-Oct-2020 22:50

cisconz:

I have registered for a call back, so will find out more then.

I registered for a call back last week and gave last Friday's date to call me back. I still haven't heard from them. I am quite happy with VDSL at the moment as I get 40 Mbps, and I have tried 4G modem from them in the past (on temporary loan) when my landline was having issues. The speed ranged from 1 Mbps - 40 Mbps, (weather being one of the factors affecting it) so I am not at all impressed with them forcing me to their 4G. In the email I told them that I do not want to move to 4G and threatened to switch to another ISP. Will see what happens (that was 9 days ago and I haven't heard back)

nztim

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#2581725 9-Oct-2020 07:32

spaceknight:

I registered for a call back last week and gave last Friday's date to call me back. I still haven't heard from them. I am quite happy with VDSL at the moment as I get 40 Mbps, and I have tried 4G modem from them in the past (on temporary loan) when my landline was having issues. The speed ranged from 1 Mbps - 40 Mbps, (weather being one of the factors affecting it) so I am not at all impressed with them forcing me to their 4G. In the email I told them that I do not want to move to 4G and threatened to switch to another ISP. Will see what happens (that was 9 days ago and I haven't heard back)

Do you live in a fibre area or non fibre area?

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

spaceknight

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#2582110 9-Oct-2020 20:08

nztim:

spaceknight:

I registered for a call back last week and gave last Friday's date to call me back. I still haven't heard from them. I am quite happy with VDSL at the moment as I get 40 Mbps, and I have tried 4G modem from them in the past (on temporary loan) when my landline was having issues. The speed ranged from 1 Mbps - 40 Mbps, (weather being one of the factors affecting it) so I am not at all impressed with them forcing me to their 4G. In the email I told them that I do not want to move to 4G and threatened to switch to another ISP. Will see what happens (that was 9 days ago and I haven't heard back)

Do you live in a fibre area or non fibre area?

Fibre area, and planning to switch to fibre in near future. Right now though I am working from home and don't want any disruptions with my broadband connectivity.

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quickymart

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#2582118 9-Oct-2020 20:29

Run both connections at once for a brief period while you change over and you won't lose connectivity.

nztim

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#2582120 9-Oct-2020 20:36

quickymart:
Run both connections at once for a brief period while you change over and you won't lose connectivity.

Ask your RSP to order your fibre with “retain copper” option run in parallel then disconnect the old copper connections

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

spaceknight

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#2582304 10-Oct-2020 12:52

nztim:
quickymart:

Run both connections at once for a brief period while you change over and you won't lose connectivity.

Ask your RSP to order your fibre with “retain copper” option run in parallel then disconnect the old copper connections

Thanks nztim and quickymart, I wasn't aware I had this option, will look into it.

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