Vodafone VDSL service/plans discussion

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#978499 1-Feb-2014 13:12

Rang Vodafone today and told them that I am leaving *threat* and they gave me $99.05 credit for both business accounts which is what the modem costs. Still charging me for the modem. Both accounts will hopefully be upgraded to VDSL2 in the coming week.

Do whatever you want to do man.

thecatsgoolies

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#978539 1-Feb-2014 15:05

slipmat: What sort of turn around are existing Vodafone ADSL customers seeing on VDSL upgrades?

I rang the contact centre last Friday (24th Jan) to request the upgrade, and have not received the router or contact from Chorus yet.

I signed up on the first day and out of curiosity asked the turnaround length of time. Was advised approx 7 working days. After day 5 I recieved the SMS to say they would be visiting the next day to install.

Overall am more than happy with the service and the speed. Hey, It isn't UFB but its still fast to what it was! I also recieved SMS from the chorus technician on the day of install advising when he would be around.

Coil

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#978547 1-Feb-2014 15:37

thecatsgoolies:
slipmat: What sort of turn around are existing Vodafone ADSL customers seeing on VDSL upgrades?

I rang the contact centre last Friday (24th Jan) to request the upgrade, and have not received the router or contact from Chorus yet.

I signed up on the first day and out of curiosity asked the turnaround length of time. Was advised approx 7 working days. After day 5 I recieved the SMS to say they would be visiting the next day to install.

Overall am more than happy with the service and the speed. Hey, It isn't UFB but its still fast to what it was! I also recieved SMS from the chorus technician on the day of install advising when he would be around.

Post stats please. Ill try not to sabotage if faster than mine k.

hio77

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#978549 1-Feb-2014 15:44

TimA: Post stats please. Ill try not to sabotage if faster than mine k.

long as the stats are better than yours, what does it matter? :P

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thecatsgoolies

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#978552 1-Feb-2014 15:50

TimA:
thecatsgoolies:
slipmat: What sort of turn around are existing Vodafone ADSL customers seeing on VDSL upgrades?

I rang the contact centre last Friday (24th Jan) to request the upgrade, and have not received the router or contact from Chorus yet.

I signed up on the first day and out of curiosity asked the turnaround length of time. Was advised approx 7 working days. After day 5 I recieved the SMS to say they would be visiting the next day to install.

Overall am more than happy with the service and the speed. Hey, It isn't UFB but its still fast to what it was! I also recieved SMS from the chorus technician on the day of install advising when he would be around.

Post stats please. Ill try not to sabotage if faster than mine k.

Ok...baring in mind I connect via Wifi. friend connected via ethernet last night and confirmed speed results were around the same. I'm still stoked!

Download 25.46 Mbps
Upload 10.11 Mbps
Ping 24ms

Coil

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#978558 1-Feb-2014 16:02

thecatsgoolies:
TimA:
thecatsgoolies:
slipmat: What sort of turn around are existing Vodafone ADSL customers seeing on VDSL upgrades?

I rang the contact centre last Friday (24th Jan) to request the upgrade, and have not received the router or contact from Chorus yet.

I signed up on the first day and out of curiosity asked the turnaround length of time. Was advised approx 7 working days. After day 5 I recieved the SMS to say they would be visiting the next day to install.

Overall am more than happy with the service and the speed. Hey, It isn't UFB but its still fast to what it was! I also recieved SMS from the chorus technician on the day of install advising when he would be around.

Post stats please. Ill try not to sabotage if faster than mine k.

Ok...baring in mind I connect via Wifi. friend connected via ethernet last night and confirmed speed results were around the same. I'm still stoked!

Download 25.46 Mbps
Upload 10.11 Mbps
Ping 24ms

OK, So i am guessing its about 27Mbp/s sync. Wait for DLM to fix it anyway. better than a kick in the teeth thats for sure!!

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#978561 1-Feb-2014 16:07

Be interested in how things go, my VDSL is scheduled for Tuesday along with my phone port to 2talk.

I am dissapointed that the VOip ports on the VF HG659 are locked to VF VOip services....and VF don't supply a residental VOip service, ended up declining their offer of $99 for the HG659 and having to buy a VOip adaptor to make 2 talk work.

Ended up buying a Netcomm unit that looks very similar to the VF HG559, I would guess it's a re-branded unit.

hairy1

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#979203 3-Feb-2014 09:18

Has anyone had any joy getting the HG659 going with ADSL? I am scheduled for install on Wednesday but would like to get the new router in before that.

It appears to sync on ADSL but doesn't connect. The internet connection sits on VDSL with no option of changing it....

Cheers, Matt.

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hairy1

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#979205 3-Feb-2014 09:19

I too am disappointed the HG659 doesn't support other VOIP providers. I am going to have to leave my HG556 daisy chained off the 659 to run the VOIP for our alarm system.... :-(

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#979233 3-Feb-2014 10:00

you could always get a ip card for your alarm system, I went one step more and got a 2G card

DjShadow

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#979293 3-Feb-2014 11:43

We are getting installed right now, feeling special as there are 2 Chorus Vans/Techs here

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johnr

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#979297 3-Feb-2014 11:58

DjShadow: We are getting installed right now, feeling special as there are 2 Chorus Vans/Techs here

2nd one is the protection squad

hio77

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#979299 3-Feb-2014 12:06

DjShadow: We are getting installed right now, feeling special as there are 2 Chorus Vans/Techs here

two? for a vdsl connection?

seems like a bit more than required..

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alisam

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#979307 3-Feb-2014 12:18

hairy1: Has anyone had any joy getting the HG659 going with ADSL? I am scheduled for install on Wednesday but would like to get the new router in before that.

It appears to sync on ADSL but doesn't connect. The internet connection sits on VDSL with no option of changing it....

Cheers, Matt.

Vodafone cocked up my VDSL install on Friday by only requesting Telecom/Chorus switch my ISP, so I am still on ADSL (what a waste of a day - are they coming, not coming, why haven't I heard anything, why has there been a long delay after Telecom cut me off, hanging on the phone etc).
On Saturday I tried to get the HG659 going on ADSL but I couldn't get an internet green light. I rang Vodafone and they said that the HG659 was all set up for VDSL. I was hoping to hear from Vodafone by lunchtime today (Mon) with a new install date, but no luck as yet.

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NikT

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#979316 3-Feb-2014 12:30

alisam:

Vodafone cocked up my VDSL install on Friday by only requesting Telecom/Chorus switch my ISP, so I am still on ADSL (what a waste of a day - are they coming, not coming, why haven't I heard anything, why has there been a long delay after Telecom cut me off, hanging on the phone etc).
On Saturday I tried to get the HG659 going on ADSL but I couldn't get an internet green light. I rang Vodafone and they said that the HG659 was all set up for VDSL. I was hoping to hear from Vodafone by lunchtime today (Mon) with a new install date, but no luck as yet.

Ooh, sorry to hear that - the HG659 can be configured to work with ADSL if need be. Flick me a PM with your account details & I'll get the right folk in touch.

- Nik

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