[WXC/VFX] Strange Speed Drops

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [WXC/VFX] Strange Speed Drops

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spandexofborg

7 posts

Wannabe Geek

#103660 8-Jan-2008 20:40

I now have this issue also. I should be on FS/FS, but seem to be limited to 256/128.
I have sent you my details as I don’t need the speed back till tomorrow.

Andrew

maverick

3594 posts

Uber Geek

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WorldxChange

#104136 11-Jan-2008 06:54

Progress is being made on this and Vendors are moving forward on it, no further info or timings at this stage i'm afraid.

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

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Prime

49 posts

Geek

#105988 21-Jan-2008 18:07

I too am now suffering this plague....

Looks like I need to rest the modem every couple of days....

Fraktul

836 posts

Ultimate Geek

Trusted

#106004 21-Jan-2008 20:39

You probably dont need to restart your modem, if its a policy map problem on their lns then this should go away after you tear down the ppp link. Upon reconnect the policy will be reapplied to the new virtual interface.

If your that way inclined you could setup a script to tear down and re-establish your ppp connection every 4-6 hours or schedule something to this effect on your router if it supports this

maverick

3594 posts

Uber Geek

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WorldxChange

#106115 22-Jan-2008 14:35

Update:

Our vendors have found what they think may be a cause of the problems and are presently looking to test and supply details /fixes to us, this should take a few more days, hopefully we will have a fix in place shortly and then will be able to confirm if this resolves the problem.

We apprecaite the patience shown by you all and do again apolagise for the delay

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

coffeebaron

6231 posts

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Lifetime subscriber

#106175 22-Jan-2008 19:45

Cheers for the update Phil :)

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maverick

3594 posts

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WorldxChange

#106304 23-Jan-2008 15:24

UPDATE:

As of lunchtime today a change was made that we are hoping addresses this issue, however for it to be applied to your DSL profile your connection needs to be reset, this will require you to disconnect and reconnect your connection or a simple restart of your router will apply the fix.

If you restart your router and see the issue reoccur after that please advise ASAP.

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

Equinox IT

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Quattro

19 posts

Geek

#108898 6-Feb-2008 13:53

So far so good.

Thanks for the hard work, and keeping us updated

akawoz

10 posts

Wannabe Geek

#108941 6-Feb-2008 17:37

Bugger - I'm experiencing speed reduction - running Linksys WAG325N lastest firmware, all has been good over last few weeks until this afternoon.

Xnet speedtest reports ~ 88ms ping (good), 631kbps downstream (bad), 81kbps upstream (bad)

Router reports:

Status:Up

Downstream Rate:5399 Kbps

Upstream Rate:945 Kbps

Help!

akawoz

10 posts

Wannabe Geek

#108943 6-Feb-2008 17:42

UPDATE:

Tried soft-booting ADSL modem from Linksys web interface, no good.

Powered off router and all back to normal, Xnet speedtest reporting:

79ms, 4519kbps down, 788kbps up.

akawoz

10 posts

Wannabe Geek

#108951 6-Feb-2008 18:56

UPDATE #2 - speed has dropped again, down to 543/89 with 84ms ping

Lets roll back eh?! I haven't had this problem for weeks and now its back...grrr.

Niel

3267 posts

Uber Geek

Trusted

#108961 6-Feb-2008 19:48

I have had it only once ever. I believe it is a lot less frequent, but it is also still with their overseas supplier or else Phil would have announced that a bug fix was applied.

You can never have enough Volvos!

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