Vodafone TV - new Gen2 box

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11 posts

Geek
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#2443398 21-Mar-2020 21:47

spudster:

Another small issue I've noticed since the update:

When using the 20 sec skip buttons several times you now need to press the play button to resume playback.
Small but annoying problem that didn't exist previously.

Yes I've noticed this too sometimes not always - for me the fast forward snap shots pop up also and move when I push the 20 sec skip button, then I need to push play to restart, irritating.

lookout

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#2443954 22-Mar-2020 17:16

My mum has been sent a Voda TV and the setup doesn’t have a wifi option? Do they not work on wifi? She’s in a granny flat so Ethernet cable is problematic. Vodafone haven’t been particularly helpful, only offering to send a Chorus tech (which I imagine she’ll get billed for). Sorry, I’m sure this has been covered but I can only find conflicting info.

freitasm

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#2443992 22-Mar-2020 18:21

lookout:

My mum has been sent a Voda TV and the setup doesn’t have a wifi option? Do they not work on wifi? She’s in a granny flat so Ethernet cable is problematic. Vodafone haven’t been particularly helpful, only offering to send a Chorus tech (which I imagine she’ll get billed for). Sorry, I’m sure this has been covered but I can only find conflicting info.

Are you sure this is not a Vodafone TV Gen 1?

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lookout

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#2444001 22-Mar-2020 18:27

freitasm:

lookout:

My mum has been sent a Voda TV and the setup doesn’t have a wifi option? Do they not work on wifi? She’s in a granny flat so Ethernet cable is problematic. Vodafone haven’t been particularly helpful, only offering to send a Chorus tech (which I imagine she’ll get billed for). Sorry, I’m sure this has been covered but I can only find conflicting info.

Are you sure this is not a Vodafone TV Gen 1?

I suspect it is. It was sent to her from Vodafone as part of her new Fibre plan- weird that they'd be sending out Gen 1 boxes. Unfortunately I don't live close enough to go over and help her out. I suspect she's going around in circles trying to get VF to help. Do you think she should call them and ask for a Gen 2 box?

Spyware

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#2444003 22-Mar-2020 18:30

Gen 2 boxes come from retail stores or are purchased online, they aren't free on account.

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ZollyMonsta

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#2444013 22-Mar-2020 18:39

lookout:
My mum has been sent a Voda TV and the setup doesn’t have a wifi option? Do they not work on wifi? She’s in a granny flat so Ethernet cable is problematic. Vodafone haven’t been particularly helpful, only offering to send a Chorus tech (which I imagine she’ll get billed for). Sorry, I’m sure this has been covered but I can only find conflicting info.

Where is she located?

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lookout

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#2444257 23-Mar-2020 07:13

Thanks guys, Zollymonsta helped out via PM. She’s going to get a VF wifi booster. Will see how that goes.

rugrat

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#2444436 23-Mar-2020 13:00

ZollyMonsta: rugrat:

Just linked VF TV applic.

When trying to play content on IPad on home wifi, “Sorry this content is unavailable at moment. Please try again later. MV1812.”

Hi @rugrat

Please PM me with your stb serial and household ID.. also include which channels/programmes/times you have seen this and I will take a look.

Cheers
Grant

PM sent yesterday, thanks.

IvanPiacun

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#2444543 23-Mar-2020 14:31

Today between 1:40PM and 2:30PM on half hour delayed playback I noted pauses on channel One while listening to Jacinda's annoucement., and it then playback locked up. I guess this was overloading of VTV.

Ivan Piacun CITPNZ

Apsattv

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#2444685 23-Mar-2020 16:20

IvanPiacun:

Today between 1:40PM and 2:30PM on half hour delayed playback I noted pauses on channel One while listening to Jacinda's annoucement., and it then playback locked up. I guess this was overloading of VTV.

Ivan Piacun CITPNZ

I was watching it live on TV on my Gen 1 unit and noticed no interruptions.

Rickles

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#2444698 23-Mar-2020 16:30

@IvanPiacun … was that using the Rewind feature, or OnDemand app?

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IvanPiacun

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#2444746 23-Mar-2020 17:55

Rickles:

@IvanPiacun … was that using the Rewind feature, or OnDemand app?

It was on a delay from live viewing due to pauses earlier.

Ivan Piacun CITPNZ

chchmike

11 posts

Geek
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#2444760 23-Mar-2020 18:17

sansom:

invisibleman18: Sky TV have emailed Sky Sport customers with some of offers such as free movies or entertainment packages while there is no live sport. Is there any word or whether these will extend to those who get Sky Sport through Vodafone TV?

We will be getting in contact with all Sport customers early next week.

I'm interested to know when this contact is likely to happen, otherwise will be cancelling Sky Sport for at least a while.

Rickles

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#2444762 23-Mar-2020 18:20

Ivan,

>It was on a delay from live viewing due to pauses earlier.<

I'm sure you are trying to be helpful, but I do not understand at all.

You seem to be saying that you went to watch the announcement, but then put the device on pause, and then when attempting to watch it later there were hiccups? Or you tried to watch by using some other means?

sansom

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#2444824 23-Mar-2020 19:19

chchmike:

I'm interested to know when this contact is likely to happen, otherwise will be cancelling Sky Sport for at least a while.

Hi @chchmike

Hopefully tomorrow. Wednesday if not.

Hamish

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