[TelstraClear] Why new modem?

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [TelstraClear] Why new modem?

PSLog

291 posts

Ultimate Geek

#107691 17-Aug-2012 09:18

I've just signed up to move my voice and broadband from Telecom to Telstra.

I have a Tomson TG585 V8 modem from Telecom, which is just a year old.

Telstra have sent me a new NetComm N300

My question is, Why do I need a new modem? I would have thought that broadband is broadband is broadband.
Is that not right?

Need to install the new one this afternoon as that is when they are switching me.

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19282 posts

Uber Geek
Inactive user

#673590 17-Aug-2012 09:20

Just use the Tomson then and keep the other as a spare

PSLog

291 posts

Ultimate Geek

#673591 17-Aug-2012 09:23

Thanks John.
So there is no technical reason to use the NetComm?
(Just to make sure)

johnr

19282 posts

Uber Geek
Inactive user

#673594 17-Aug-2012 09:31

As long as you are not getting moved onto the cable network you have nothing to worry about,

You might need to update the DNS settings for your new provider in the modem

davidcole

6041 posts

Uber Geek

Trusted

#673606 17-Aug-2012 09:57

Surely by agreeing to receive a modem you've been signed on to a contract for a period of time?

Did you not have the option to say no to the modem to be contractless as you had your own?

Previously known as psycik

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Skee

29 posts

Geek

#673617 17-Aug-2012 10:13

I could be wrong but I have a feeling that the Thomson TG585 is locked to the Telecom network / incompatible with TelstraClear (even ADSL2+).

Let us know how you get on :)

Edit: spelling

nakedmolerat

4629 posts

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Lifetime subscriber

#673623 17-Aug-2012 10:34

Skee: I could be wrong but I have a feeling that the Thomson TG585 is locked to the Telecom network / incompatible with TelstraClear (even ADSL2+).

Let us know how you get on :)

Edit: spelling

are you joking?

Skee

29 posts

Geek

#673659 17-Aug-2012 12:28

nakedmolerat:
Skee: I could be wrong but I have a feeling that the Thomson TG585 is locked to the Telecom network / incompatible with TelstraClear (even ADSL2+).

Let us know how you get on :)

Edit: spelling

are you joking?

Am I wrong in thinking that may be the reason? If so, kindly refer to the rest of the post

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eXDee

4032 posts

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Trusted

#673665 17-Aug-2012 12:43

the netcomm might be a better unit - faster wireless N than the thomson. I'm not a fan of thomson routers, i'd take the netcomm any day.

PSLog

291 posts

Ultimate Geek

#673688 17-Aug-2012 13:53

Interesting....I'll let you know.
Telstra guy, I seem to recall, said the Thomson wouldn't work. Didn't say why, thus my question here.

farcus

1558 posts

Uber Geek

#673721 17-Aug-2012 15:18

PSLog: Interesting....I'll let you know.
Telstra guy, I seem to recall, said the Thomson wouldn't work. Didn't say why, thus my question here.

probably said that just so he could lock you into a contract.

bcourtney

652 posts

Ultimate Geek

Trusted

#673722 17-Aug-2012 15:18

nakedmolerat:
Skee: I could be wrong but I have a feeling that the Thomson TG585 is locked to the Telecom network / incompatible with TelstraClear (even ADSL2+).

Let us know how you get on :)

Edit: spelling

are you joking?

I believe this could well be correct. Several of the Telecom supplied routers that I've come across in recent times have been locked to their network

farcus

1558 posts

Uber Geek

#673724 17-Aug-2012 15:22

bcourtney:
nakedmolerat:
Skee: I could be wrong but I have a feeling that the Thomson TG585 is locked to the Telecom network / incompatible with TelstraClear (even ADSL2+).

Let us know how you get on :)

Edit: spelling

are you joking?

I believe this could well be correct. Several of the Telecom supplied routers that I've come across in recent times have been locked to their network

If that is the case - then surely you can just flash them with the standard thomsom firmware?

bcourtney

652 posts

Ultimate Geek

Trusted

#673730 17-Aug-2012 15:32

farcus:
bcourtney:

I believe this could well be correct. Several of the Telecom supplied routers that I've come across in recent times have been locked to their network

If that is the case - then surely you can just flash them with the standard thomsom firmware?

Quite possibly - I've never given it a go. TBH I'm not a great fan of the free routers that are given out by the ISPs and generally go with something else.

SATTV

1649 posts

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ID Verified

#673762 17-Aug-2012 17:14

The Thomson Modems given out by telecom are locked to Xtra.
You apprently can back up the settings to your computer, edit the login details and load it back up to the modem.
Apprently the thomson devices are quite good if you have the non telecom firmware.
Other ISP's also offer Thomson.
The Netgear Modems are excellent IMO
John

I know enough to be dangerous

joutei

308 posts

Ultimate Geek

#673831 17-Aug-2012 19:47

I can confirm that the Thomson TG585V7 is not locked to telecom.
I have previously used this modem on a different ISP, Im sure the V8 will be no problem aswell.

Simply log in to the router through your web browser.

192.168.1.254

Under broadband, click internet.

Then enter the username and password for the corresponding ISP, click connect.

All done.

Cheers

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