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Bailey08

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#109276 17-Sep-2012 12:23
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I have a Huawei Ideos x3 which up until Friday I was using with my Vodafone sim card with no issues, now it appears to not be registering with the phone.

The problem being above signal bar there is a little 'x' showing and what looks like a sim card picture with an exclamation mark in it. I have tried to manually search for a network (Vodafone 2G & 3G as well as 2Degress show up) but am unable to connect to any. I also have a 'please insert sim card' message when phone times out.

I know my sim card is still okay and working because when I put it in my old Nokia everything's fine. I have trawled google for possible solutions but ended up more confused, can anyone help?

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freitasm
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  #687064 17-Sep-2012 12:24
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When did you buy this handset, and where did you buy it?




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johnr
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  #687066 17-Sep-2012 12:25
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Do other SIM cars work in the handset? Maybe the handset has a issue

Bailey08

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  #687081 17-Sep-2012 12:48
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Brought off Trade Me and had for 3 weeks no problems.

Yes another vodafone sim worked, but has just changed to same error's as I was getting so starting to think yes its the device :(



johnr
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  #687091 17-Sep-2012 13:05
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Can you DM me the IMEI of the handset?

ajobbins
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  #687092 17-Sep-2012 13:05
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Have you/can you try it with a 2degrees SIM?

If the phone has been reported stolen to Vodafone, they may have blacklisted it on their network.




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sbiddle
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  #687093 17-Sep-2012 13:06
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The phone could have been blacklisted by the original owner.

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  #687095 17-Sep-2012 13:12
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sbiddle: The phone could have been blacklisted by the original owner.


I was just looking for a link to your piece, on why some handsets don't work on other networks, to post here.

Stolen, or cloned imei maybe?

Will Vodafone tell you if it has been blacklisted by them? Thinking proof of purchase etc.

Edit: Punctuation




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johnr
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  #687100 17-Sep-2012 13:21
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IMEI is not Blacklisted

freitasm
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  #687101 17-Sep-2012 13:22
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Well, there goes the "stolen" theory. If not blacklisted then the handset has a problem.





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mckenndk
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  #687103 17-Sep-2012 13:28
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A chance it could be the simcard I have had issues with older sim cards having issues in modern phones.

Dion

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  #687372 17-Sep-2012 19:46
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Sim inserted properly? Had the same symptoms with an old Nokia recently that had an insecure mounting. A little creative surgery solved the problem.

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