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Topic # 11212 9-Jan-2007 20:48
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Going to Fiji in April so thought I would check out roaming charges for my Vodafone.

Is anyone able to explain why is is more than $1 per minute MORE EXPENSIVE for me to make a local call in Fiji than if I was on Prepay?! C'mon....PREPAY

And why do On Account customers get stung with an $0.85c per message TXT surchage while Prepay has no surcharge at all.

This hardly seems fair...

Vodafore Roaming Pricing - Fiji




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  Reply # 57407 9-Jan-2007 21:07
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I wholeheartedly agree with you Adam.  Voda's roaming charges are obscene, especially for On Account customers Money mouth.

We went to Fiji 2 years ago and I hardly used my cellphone for this reason.  It's looks like the Fiji roaming charges are as big a rip-off as ever.

Maybe you are better off to get a local SIM card while you're over there?
It's often a much cheaper option although not so convenient for people in NZ who want to contact you.

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  Reply # 57409 9-Jan-2007 21:13
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Vodafone's billing system was never capable of adding a roaming surcharge for prepay autoroam SMS's hence prepay users never paid a surcharge. As to voice calls being cheaper on prepay it's just crazy..




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  Reply # 57411 9-Jan-2007 21:17
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It would actually be cheaper for me to throw a prepay sim in and forward my calls from the on account sim to the prepay.

Problem is I cant forward txt's so I would have to tell everyone a different number for TXT.

It's a hell of a price to pay for the convenience of not having to top up and constantly maintain a credit balance.




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  Reply # 57412 9-Jan-2007 21:17
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This is Vodafone making the most of On Account customers. Thats got to be the biggest ripoff yet.

Shame on you Vodafone. Seriously don't flame me for that, theres no way any VF employees can defend this one.



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  Reply # 57413 9-Jan-2007 21:22
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And the $0.85 surcharge on a Text Message means that on account customer pay over 5x more per txt than Prepay




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  Reply # 57414 9-Jan-2007 21:28
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if you can leave your SIM in a Windows Mobile 5 device in New Zealand I can get your sms forwarded to you. PM me if keen.




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  Reply # 57416 9-Jan-2007 21:34
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adamj: And the $0.85 surcharge on a Text Message means that on account customer pay over 5x more per txt than Prepay


It's actually the other way around. Prepay users are losing Vodafone money because Vodafone were incapable of adding a surcharge that they are being charged.

Personally I think the whole Vodafone roaming situation is crap and shows the complete failure of Vodafone to ever take advantage of their size. One Vodafone was supposed to do great things but failed miserably in many respects. Vodafone should be charging all customers their home rate (as they do when roaming to oz) on every Vodafone network around the world...But that's such a logical move that it's completely beyond such a large company. At least we're supposed to get Passport Roaming here shortly.. 18 months after the rest of the world.










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  Reply # 57417 9-Jan-2007 21:37
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sbiddle: At least we're supposed to get Passport Roaming here shortly.. 18 months after the rest of the world.


Sbiddle, what is Passport Roaming?

Tony, ill probably just end up taking my On Account sim and paying the premium for the convenience. Its the txts that will be the killer tho as most of my calls will be incoming which is cheaper (By about 15c a min) for On Account customers. Thanks for the offer tho.




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  Reply # 57418 9-Jan-2007 21:42
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I will also be forwarding my 027 calls to my 021 whilst in Fiji, is there any way of forwarding txts from 027 to 021?




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  Reply # 57425 10-Jan-2007 01:12
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This is insane....

Just as stupid as PrePay getting 2000 txt msgs for the same price as OA customers pay for 1000.

If i wasn't locked into a contract, I'd be gone.



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  Reply # 57453 10-Jan-2007 10:52
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Have emailed Vodafone for an official response. Will post how I get on however they have indicated a long wait for a reply.




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  Reply # 57464 10-Jan-2007 11:53
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adamj: I will also be forwarding my 027 calls to my 021 whilst in Fiji, is there any way of forwarding txts from 027 to 021?


No, it seems that fowarding texts is something that cannot be done. I asked about that when the bright sparks at vodafone suggested fowarding my old contract number to my new one when I had to change it.

Mind you, i am pretty sure that way back when in the dim dark days of having a 2110 there were options on its menu for fowarding texts.




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  Reply # 57465 10-Jan-2007 12:01
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richms:
Mind you, i am pretty sure that way back when in the dim dark days of having a 2110 there were options on its menu for fowarding texts.


There was a menu option in the 2110i under network forwarding - Voice, data, fax and SMS. The SMS bit never used to work but now that you've mentioned it I should dig one of my old 2110i's out and see if it does now. It was a forward set at network level not in the phone itself.




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  Reply # 57515 10-Jan-2007 17:55
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Thanks, I got an email back today from the Telecom Roaming helpdesk to advise this is not possible.

Even if I take one of their o2 Loan phones, people have to text a UK number




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  Reply # 57519 10-Jan-2007 18:22

i thought the SMS rate was the same no matter which country you sent a message to?




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