For the past few weeks I have been trying to send an email to someone in Hong Kong. I have been emailing them for the past couple of years with no problem, but for the past few weeks the emails have been failing.
Not long after I send them I get the following errror message (see below). I can send and receive emails to other people just fine.
I am using Vista, Outlook and my ISP is Telstra Clear (or Vodafone now?).
I'm not great with technology...so if anyone could decipher the error message and tell me what's wrong I would greatly appreciate it.
Does the problem lie with Outlook? Telstra Clear? Or is the problem the recipient's email address? I have tried emailing other people at the same company in Hong Kong and the same problem occurs - the email bounces back.
Thank you in advance!!
This report relates to a message you sent with the following header fields:
Date: Tue, 05 Mar 2013 17:56:50 +1300
From: Peninsula Pictures <...@peninsulapictures.com.au>
To: 'Barry' <...@midasprinting.com>
Subject: Quote please
Your message cannot be delivered to the following recipients:
Reason: SMTP transmission failure has occurred
Diagnostic code: smtp;550 5.7.1 Sender ID (PRA) Not Permitted
Remote system: dns;smtpedged.azurance.com (TCP|22.214.171.124|40999|126.96.36.199|25)