Anyone else tried to sort this out? I was on the old Ihug Get3 just to keep my Ihug email addresses (5 addresses for $5.06 per month was the effective price). I also have several friends and family on the same plan.

Of all of us only I got a letter saying this was being discontinued and one would automatically be moved to a new plan at $29.95 (I think something like that) or could go with Extra Mailbox Service at $5.12.

Rang the number on the letter and was moved several departments and finally after they upped to a Supervisor found someone who knew anything about it. Big shock - one email address only. Its $5.12 for each one. As I currently have cable they agreed to a waiver and let me keep 2 in the short term for one fee. Nice. All solved. Then I can no longer log into the website and now have a letter saying my account has been canceled. Can still get mail so maybe they meant only the Get3 but why cancel my whole account over an account type change. Called and no one can tell me.

Now for the more fun bit. Tried to change my Mums and she is told I was there and took over the call that it includes all 5 addresses and the my account should not be canceled. Oh and she was forced to change password as well (fun for a 70 year old) - we did manage to get it changed back the next day thank goodness.

Anyway anyone about who can advise the CORRECT info on the foced move from Get 3 to Extra Mailbox Service in terms of number of addresses, online account access and if an account should have been closed.