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Forums › One New Zealand (including Vodafone, WxC, Farmside) › My Vodafone app and LTE experiences with the N5
lchiu7

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#138162 22-Dec-2013 17:00
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I just moved back from 2D to Vodafone since I got a Nexus 5 and wanted LTE support.

Firstly LTE seems pretty good. This is  random speedtest in the Wellington CBD



That seems pretty satisfactory

OTOH the My Vodafone app seems very temperamental. I can get it working one in about five times with it usually timing out most of the time. It doesn't appear to be very robust. Is this other people's experience also?




Staying in Wellington. Check out my AirBnB in the Wellington CBD.  https://www.airbnb.co.nz/h/wellycbd  PM me and mention GZ to get a 15% discount and no AirBnB charges.

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PeterReader
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  #956233 22-Dec-2013 17:00
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.

 

These links are referral codes: Sharesies | Mighty Ape 



MikeHales
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  #956247 22-Dec-2013 17:04
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Hi, sorry that you're having a few issues. What version of Android are you running?

johnr
19282 posts

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  #956251 22-Dec-2013 17:16
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The N5 runs 4.4 kitkat



lchiu7

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  #956260 22-Dec-2013 17:29
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4.4.2




Staying in Wellington. Check out my AirBnB in the Wellington CBD.  https://www.airbnb.co.nz/h/wellycbd  PM me and mention GZ to get a 15% discount and no AirBnB charges.

lchiu7

6466 posts

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  #956434 23-Dec-2013 10:25
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My Vodafone still not working as of today but the web site is okay.

Am I the only person experiencing this? I did try on tow different phones to no avail.




Staying in Wellington. Check out my AirBnB in the Wellington CBD.  https://www.airbnb.co.nz/h/wellycbd  PM me and mention GZ to get a 15% discount and no AirBnB charges.

johnr
19282 posts

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  #956435 23-Dec-2013 10:28
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My Account via App is having issues this morning, Timed out a few times for me

boby55
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  #956453 23-Dec-2013 10:49
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Having the same issues as well this morning on me Nexus 5.


 
 
 
 

Trade NZ and US shares and funds with Sharesies (affiliate link).
johnr
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  #956459 23-Dec-2013 10:56
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boby55: Having the same issues as well this morning on me Nexus 5.



Not N5 related

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