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BDFL - Memuneh
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# 138319 30-Dec-2013 09:46
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Seeing this is a holiday time, etc, etc better get on this now: the license for http://www.telstraclear.co.nz/customer-zone/speedtest/ expires in three days.






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  # 958908 30-Dec-2013 09:46
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.





BDFL - Memuneh
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  # 958946 30-Dec-2013 10:27
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ROTFLMFAO

is all I have to say




 The views expressed by me are not necessarily those of my employer


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  # 958959 30-Dec-2013 11:04
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You can use the same service at Vodafone.co.nz/broadband/speedtest/ that older Tcl service will be redirected soon hence the licence running out.




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  # 959079 30-Dec-2013 15:00
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hyperman: ROTFLMFAO

is all I have to say


I agree, that is kinda funny given it happened last year at the same time.

Mike's response is more than reasonable...  one wonders why they didn't just take it off line before now, but a good giggle...

having said that, really nice to see the whole S->C->TCL->VF migration moving on :)

D





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  # 959589 31-Dec-2013 14:32
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@MikeHales that link just directs to speedtest.net and only options are snap and telecom................ not real helpful really.




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  # 959596 31-Dec-2013 14:58
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phantomdb: @MikeHales that link just directs to speedtest.net and only options are snap and telecom................ not real helpful really.


Vodafone have their own server on there in Auckland.



 
 
 
 


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  # 959598 31-Dec-2013 15:06
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phantomdb: @MikeHales that link just directs to speedtest.net and only options are snap and telecom................ not real helpful really.


How useful is speedtest.net as a tool full stop?

We do have to keep in perspective the value of these tools.

Do we want VF eng's spending time deploying toys, tools or network upgrades?

D





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