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890 posts

Ultimate Geek
+1 received by user: 40


# 138794 16-Jan-2014 20:05
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My parents just switched from one the old TCL Cable plans to a Vodafone UFB Cable plan as well as Vodafone TV.

Everything working well except that one channel, Sky Sports 5 doesn't seem to be working. It either comes up with a blank screen or displays a "Service Unavailable" message after a few seconds. Any ideas on why this might be? I've tried to power down the unit but it didn't make any difference. All other channels work fine.

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82 posts

Master Geek
+1 received by user: 9

  # 968478 16-Jan-2014 20:42
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Exact same problem with our T-Box. Tried the traditional solution of pulling the plug out and turning it back on with no luck. It's quite annoying actually, there were some matches I was hoping to watch on that channel.

374 posts

Ultimate Geek
+1 received by user: 51

  # 968595 17-Jan-2014 06:24
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Hi mine seems to work fine ? Have you spoken to Vodafone ?

My gear 55" Samsung 4K SUHD LCD HDR , Denon AVR-4200W Reciever in 7.1.2 Surround , Denon 2 Channel Amp to power ceiling speakers , Combination of Polk Audio Fronts And Tannoy Surrounds plus 2 Cambridge Audio Ceiling Speakers Pioneer Downfiring Subwoofer , Oppo UDP-203 UHD Player , Roku Ultra , Apple TV 3


82 posts

Master Geek
+1 received by user: 9

  # 969296 18-Jan-2014 10:56
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Got it working now. The trick is to turn off both the T-Box and the modem attached to it, then reboot and let the T-Box to a full update.

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