VF can't get my broadband connected

Forums › One New Zealand (including Vodafone, WxC, Farmside) › VF can't get my broadband connected

otari

108 posts

Master Geek

#139506 11-Feb-2014 14:47

Anyone have suggestions of a person to contact at VF who can actually get my broadband connected? I placed my order to have my naked ADSL connection moved to my new flat (one house down the street) on Jan 23. Received confirmation that it would be connected on Feb 7, and now my account is showing the connection date as Feb 22. Spent hours on the phone with VF over the past 4 days and no one can tell me what's going on. Anyone have ideas of how to take care of this?

Lias

5589 posts

Uber Geek

ID Verified

Trusted

Lifetime subscriber

#984181 11-Feb-2014 15:14

Several VF staff post on here, I'd imagine one will find this thread before too long and ask you to PM them.

I'm a geek, a gamer, a dad, a Quic user, and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it. If you use my Quic signup you can also use the code R570394EKGIZ8 for free setup.

otari

108 posts

Master Geek

#984182 11-Feb-2014 15:16

Thanks, I posted over at the VF forum and John just responded.

johnr

19282 posts

Uber Geek
Inactive user

#984199 11-Feb-2014 15:31

Already looking into this

Coil

6614 posts

Uber Geek
Inactive user

#984206 11-Feb-2014 15:38

Ahh, John beat me to it. My speciality these sort of issues :)

otari

108 posts

Master Geek

#984208 11-Feb-2014 15:40

Thanks for the responses guys. Please, someone take pity and sort out my connection :)

Coil

6614 posts

Uber Geek
Inactive user

#984211 11-Feb-2014 15:43

otari: Thanks for the responses guys. Please, someone take pity and sort out my connection :)

I thought John was helping you? If not provide the details to me and ill sort it out.

otari

108 posts

Master Geek

#984216 11-Feb-2014 15:46

TimA:
otari: Thanks for the responses guys. Please, someone take pity and sort out my connection :)

I thought John was helping you? If not provide the details to me and ill sort it out.

I think John's on it, DM'd him on the VF community. Will pm you if I don't hear anything back. Thanks again!

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Coil

6614 posts

Uber Geek
Inactive user

#984321 11-Feb-2014 17:46

Sorted.

otari

108 posts

Master Geek

#984808 12-Feb-2014 09:58

Thanks for your help Tim!